Remote IT Support Specialist-TD Fiscal Advisory

Posted 7 days ago

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Job Details

Full Time

Location

Vancouver, BC Spences Bridge, BC

Salary

dollar sign 35 to 45 per hour (plus commission)

Job Description

Job Title: Remote IT Support Specialist – TD Fiscal Advisory
Location: Remote (Canada-based)
Job Type: Full-Time | Remote | Flexible Hours

About Us:
TD Fiscal Advisory, part of TD Bank Group, provides personalized financial solutions to individuals and businesses. We value innovation, precision, and remote-first collaboration in a tech-driven environment.

Role Overview:
We are seeking a Remote IT Support Specialist to ensure smooth technical operations for our team and clients. You’ll be the go-to expert for resolving technical issues, managing system performance, and supporting a seamless remote work experience.

Key Responsibilities:

Provide technical support to remote employees and clients via phone, email, and remote tools
Troubleshoot hardware, software, and network issues
Set up and maintain IT infrastructure, including systems, servers, and devices
Ensure data security protocols and company policies are followed
Collaborate with other departments to implement tech improvements
Document technical issues and resolutions in the helpdesk system
Assist in software updates and IT training for team members

Qualifications:

2+ years of experience in IT support or system administration
Strong knowledge of troubleshooting, network setups, and security protocols
Proficiency in remote support tools (e.g., TeamViewer, Zoom, Microsoft Teams)
Experience with cloud-based tools and SaaS applications
Excellent communication skills and a service-oriented mindset
IT certifications (CompTIA, Microsoft, etc.) are a plus

What We Offer:

Remote-first culture with flexible hours
Competitive salary and growth opportunities
Health benefits and wellness programs
Training and professional development resources
Collaborative and supportive work environment

About TD

TD Bank Group, officially known as Toronto-Dominion Bank, is one of Canada’s largest and most respected financial institutions. Headquartered in Toronto, Ontario, it was founded in 1855 and became TD Bank after the merger of the Bank of Toronto and the Dominion Bank in 1955. As of 2025, it employs over 90,000 people worldwide and is led by CEO Bharat Masrani. TD is one of the “Big Five” Canadian banks and is well-known for its strong customer service, innovative banking technology, and a workplace culture that emphasizes diversity, equity, and inclusion (DEI). TD operates across multiple sectors including retail banking, commercial and corporate banking, wealth management, technology, data analytics, cybersecurity, and risk management. It’s also widely recognized for its inclusive hiring practices, internal career growth opportunities, flexible work models, and commitment to sustainability—aiming for net-zero carbon emissions by 2050. In the U.S., TD operates as TD Bank, America’s Most Convenient Bank®, with a major presence along the East Coast and headquarters in Cherry Hill, New Jersey. The bank serves over 27 million customers globally, with more than 16 million digital users and over 2,200 branches across North America. With a market cap of around $130 billion CAD, TD continues to be a top choice for professionals looking for stability, growth, and a values-driven environment. Employees are drawn to its competitive pay, strong benefits, focus on mental health, learning and development programs, and a reputation for being one of Canada’s Top Employers year after year.