Document Design Administrator

At Urban Matters, we’re on a mission to co-create better outcomes for communities facing complex social problems. We’re searching for a passionate and experienced Document Design Administrator to join our existing team. This opportunity is open to any of our current Urban Systems Ltd. locations.

We’re excited to team up with a capable and collaborative individual who proactively leads with purpose, enthusiasm, and a desire to serve our work in the community. Come join our team as we go deeper with communities and clients in this service offering.

Do you see yourself excited to contribute to…

• Document Design and Production – Drafting documents with minimal instruction and using a variety of software (MS Office) to create engaging and accurate reports, proposals, and presentations.
• Graphic Design – Utilizing graphic design skills to enhance the visual appeal and effectiveness of documents and presentations.
• Project Administration – Be proactive in supporting the coordination of projects throughout all phases from initiation to completion. This includes tracking project schedules, drafting documents, coordinating meetings and engagement logistics, project correspondence, record organization, and coordinating other administrative details.
• Administrative Support – Work collaboratively to support the continued growth and evolution of our business by providing administrative support. Typical duties include administration of our billings, supporting internal and external communications, organizing team events, new hire onboarding, engagement event logistics, travel, and liaising with our internal IT department.

Our focus is finding the right person to add to our team, and we will consider various backgrounds including business management, office administration or equivalent experience with a minimum of 2 years. The following attributes, skills and experience would be considered beneficial:

• You have a service mindset – You demonstrate a proactive, empathetic approach to meeting the needs of others, ensuring high-quality support and satisfaction.
• You have experience in document production – You exhibit proficiency in creating, organizing, and presenting clear, accurate, and professionally formatted documents for various purposes. Graphic design experience (Adobe, Canva, etc.) is considered an asset.
• You are a self-starter – You take the initiative to independently identify and act on opportunities or challenges, requiring minimal supervision.
• You are committed to understanding our business – You consistently seek to deepen your knowledge of the organization’s goals, culture, and values, ensuring alignment in decision-making and actions.
• You are accountable and dependable – You take personal responsibility for the quality and timeliness of your work and achieve results. You are able to follow accounting and administrative processes accurately and meet business deadlines.
• You are adaptable and flexible – You maintain accuracy, a positive attitude, and an open mind in the event of changes in business needs, conditions, or work responsibilities.
• You are curious – You respond well to change, with a positive attitude, as a natural occurrence of any business. You approach issues and obstacles with an open mind and can discover creative solutions to problems as they arise.

Urban Matters CCC, a subsidiary of Urban Systems, was established in 2014 as a Community Contribution Company to co-create better outcomes for communities who face complex social problems such as homelessness, mental health and addictions, and affordable housing. The team works alongside those who are most impacted to rethink the new ways to make everyone’s lives rewarding.

We exist to use our diverse perspectives, knowledge, and resources to serve those with lived experiences. These are the communities for whom systems change matters most. Being the change agent of systemic problems does not mean working towards a finish line - it means supporting the everchanging, complex shifting environments in our society by co-creating improved outcomes for those in the system.

Are you looking for opportunities to lead challenging initiatives in your community? Join a diverse and supportive group of professionals and take part in impactful work building vibrant communities across Canada. Here’s what you can expect as a team member at Urban Systems and Urban Matters CCC:

• Competitive Compensation and Benefits. Your skills and contributions are valued. You’ll receive competitive compensation, extended health, dental and vision care coverage, and more. This position will have a salary range of $65,000.00 - $75,000.00 per year based on a 40-hour work week. The range is negotiable based on your skillset and experience.
• Paid Time Off. We encourage all team members to take time off to recharge. Enjoy 3 weeks of paid vacation to start, in addition to statutory days off throughout the year.
• Learn and Grow. Your professional growth & development is supported here. You are encouraged to take initiative and shape your career through coaching, in-house learning, technical courses, and more.
• Work with Interdisciplinary Teams. Amazing things happen when you mix creativity, curiosity, teamwork, and a strong desire to collaborate and innovate. You will be part of diverse, interdisciplinary teams to deliver important projects for our clients and their communities.
• Flexible Hours & Work Environment. You have a life outside of work. We offer flexibility in your work schedule and work environment to help you do your best work and meet your commitments.
• Saving for the Future. To help you achieve your long-term retirement goals, we offer a Long-Term Matching Program that matches your contributions (up to 5%) to an RRSP or TSFA.
• Support through Transitions. You will be supported through life’s moments and transitions, big or small, including top-up for parental leave for both biological and adoptive parents.
• Create Lasting Community Impact. 98% of Urban Systems employees believe that the work we do is important. Join a team of like-minded leaders and work together to bring impactful community projects to life!

How to Apply

If this describes your background, skills, and attributes, please visit our website for more information and submit your resume and cover letter. If it doesn’t describe you exactly but you feel you are well suited to this opportunity, we encourage you to apply.

Urban is an equal opportunity employer. We strive to create an inclusive culture for all employees. Our clients come from all walks of life and so do you. We believe that diversity and unity amongst our teams leads to building vibrant communities.

Deadline for applications: Monday, January 6, 2025, at 9:00 am PST