Business Development & Operations Manager, Health Care ($70,000-$90,000/yr + Hybrid)

• Advance your career with a leading healthcare clinic focused on growth and innovation!
• Join a collaborative team dedicated to expanding health services in Vancouver and beyond!
• Earn a competitive annual salary of $70,000-$90,000 with performance-based bonuses and fantastic benefits!

At Provectus Physiotherapy, we’re revolutionizing healthcare by bringing our team of skilled practitioners—physiotherapists, kinesiologists, acupuncturists and dieticians—directly to our clients’ homes. Our patient-centred approach means we offer more than just convenience; we create personalized, in-home treatment plans that adapt to each client’s unique needs. Whether supporting injury recovery, managing chronic pain, or enhancing overall wellness, our team is dedicated to providing high-quality, accessible care that breaks the boundaries of traditional clinic visits.

Joining Provectus means being part of a dynamic, compassionate team that is committed to innovation and impact. We are building a supportive work culture where healthcare practitioners can thrive, grow, and make a meaningful difference in their communities. If you’re passionate about redefining healthcare and delivering care with empathy, Provectus is the place for you.

For more information, please visit our website: https://provectusphysiotherapy.ca/

Provectus Physiotherapy is looking for a full-time Business Development & Operations Manager, based in Vancouver, BC (hybrid).

Reporting to and collaborating closely with the Practitioner Founder, you will play a pivotal role in driving business development, operational efficiency, and strategic growth for the organization.

In this position, you will be primarily responsible for overseeing day-to-day operations, spearheading business expansion initiatives, and ensuring financial sustainability to support the practice’s long-term success. A key component of this growth will involve recruiting skilled healthcare practitioners to meet high demand, enabling the clinic to scale effectively.

More specifically, your responsibilities include but are not limited to:

• Developing and executing strategic plans to achieve revenue growth and profitability targets
• Managing clinic operations, including systems setup, process improvement, and automation through tools like JaneApp
• Building and maintaining a network of healthcare practitioners to support clinic growth and client satisfaction
• Managing P&L, budgeting, and financial reporting to ensure fiscal health, with a targeted approach to achieving a 20% revenue increase in the first year and an additional 20% in the second year to drive sustainable profitability
• Recruiting and onboarding healthcare practitioners and administrative staff to meet operational needs
• Enhancing client retention and service quality by improving patient experiences and coordinating care
• Implementing streamlined processes and system automations to support operational efficiencies
• Partnering with executive leadership to distill strategic vision into practical initiatives that drive business growth
• Handling additional administrative tasks to support operations and seamless service delivery
• Traveling as needed for meetings and other business needs

To qualify, you bring 2+ years of leadership or managerial experience, grounded in business management, operations, or sales within a healthcare setting. Ideally, you possess a strategic understanding of small business growth, with a focus on driving sustainable success in a healthcare environment.

Additionally, the following skills and background will be highly valued:

• Proven experience in recruiting and establishing networks of healthcare practitioners to support clinic growth
• Leverage an existing network of healthcare practitioners to meet staffing demands and scale clinic operations (asset)
• Strong financial acumen with a background in budgeting, P&L management, and implementing revenue growth strategies
• Proficiency in technology, with hands-on experience in Microsoft Office, Google Workspace, and clinic software like JaneApp
• Demonstrated expertise in sales and marketing to drive revenue growth and boost client retention
• Organizational skills with a systems-oriented approach to process optimization and structure
• Ability to work independently in remote settings, with a track record of managing distributed teams effectively
• Experience with social media, newsletters, and digital marketing to engage clients and support patient outreach

As our ideal candidate, you are a proactive self-starter with a disciplined work ethic who thrives in a collaborative environment with visionary thinkers. With a resourceful, solutions-oriented mindset, you bring empathy and a passion for growth to ensure that actions are both realistic and aligned with high-level business goals.  This balanced approach empowers you to establish effective structures, optimize operations, and ensure financial sustainability.This role offers a unique opportunity for a growth-focused professional seeking a long-term impact in helping our Vancouver location achieve profitability and supporting potential expansion into multiple cities or franchises.

Compensation based on skills and experience, is a competitive annual salary of $70,000-$90,000, based on skills and experience, and a host of excellent benefits including:

• Extended health coverage (e.g., dental, vision, paramedical, etc.)
• PTO
• Salary packaging
• Work-from-home / Flexible hours
• Generous performance-based bonus for achieving key growth and operational goals
• Additional benefits are negotiable!

If you're excited to make a difference with a dedicated team in accessible, in-home healthcare, we’d love to hear from you! Apply today!