Clinic Manager ($70,000-$90,000/yr)

• Play a key role in supporting the heart of child psychology care at Aurora Developmental Services!
• Competitive salary of $70,000 to $90,000 plus comprehensive benefits – work where you're valued!
• Join a team where every day offers the opportunity to make a significant difference in young lives!

At Aurora Developmental Services, owned and operated by the esteemed Dr. Raazhan Rae-Seebach, we offer a sanctuary for young minds. Our practice offers a wide range of psychological services for children and teens aged 3 to 19, serving as a guiding light for families dealing with developmental, emotional, and behavioral challenges. We utilize a personalized approach that encompasses thorough evaluations, dynamic play-based therapy, and proven methods to address conditions like autism and learning disabilities. Situated in the heart of Vancouver, BC, we serve a diverse community, ensuring each child's unique potential is nurtured and developed. 

As part of Aurora Developmental Services, EndingWell.ca supports individuals of all ages facing terminal diagnoses and end-of-life issues. This platform offers essential resources and guidance on death, grief, and end-of-life preparations, providing families and caregivers the necessary knowledge and emotional support. It includes comprehensive planning resources, advance preparation, and coping strategies to ensure a dignified and compassionate experience for all involved.

Join us in our mission to transform young lives through dedicated psychological care and innovative treatment plans.

For more information regarding our services for children and teens, please visit our website: child-psychologist-vancouver.ca

For more information regarding our services for end-of-life, loss, and grief assistance, please visit our website: endingwell.ca

Aurora Developmental Services is seeking a Clinic Manager based in Vancouver, BC, to oversee our two local clinics and booking therapy and consultation appointments. The role offers the flexibility to start out as part-time with potential to transition to full-time.

This role will directly support the day-to-day operations of our practice, assisting Dr. Rae-Seebach with a variety of administrative tasks to enable her to focus more effectively on her professional responsibilities. You will also handle the scheduling of therapy and consultation appointments through the Child-Psychologist-Vancouver.ca and EndingWell.ca websites.

More specifically, your responsibilities include but are not limited to:

• Managing office operations and administrative systems
• Booking and organizing travel arrangements
• Handling calendar management for our practitioners
• Monitoring and ordering test inventory as needed
• Setting up and managing technology and software tools, including our booking system (Jane App)
• Filtering enquiry emails and calls, and booking initial assessments
• Maintaining patient confidentiality and handling sensitive information
• Preparing and sending out educational and informational newsletters
• Supporting the setup of a business phone system to manage calls
• Assisting with light marketing tasks, such as managing email and calendar lists
• Facilitating office transitions and organizing small office settings

To qualify, you will need experience as an Executive Assistant or Office Manager. A minimum of 3 years in a healthcare or clinical setting is also essential. Familiarity with administrative software, particularly the Jane App booking system, is required.

Additionally, the following skills and background will be highly valued:

• Proficiency in Google Calendar and Mailchimp
• Experience with Microsoft Office, including Word, Excel, and PowerPoint
• Knowledge of email management systems and basic website maintenance
• Capability to handle multiple calendars and booking systems
• Understanding of encrypted email services like Hushmail

As our ideal candidate, you will possess the following traits that will make you succeed in this role: exceptional organizational skills, proactive thinking, and a warm, compassionate communication style. You should also exhibit qualities such as honesty, respect, and flexibility, which are crucial for maintaining a positive work environment in our practice.

Additionally, the ability to handle confidential information with utmost sensitivity and maintaining professional boundaries in client interactions is essential.

This is a crucial support role offering the chance to significantly impact our daily operations and client interactions. We are looking for a dedicated professional who is eager to support and enhance the effectiveness of our practice, while respecting the confidential nature of the work..

Compensation based on skills and experience, is a competitive annual salary of $70,000 to $90,000 (based on full-time hours), and a host of excellent benefits including:

• Paid time off
• Extended health, vision, and dental coverage
• Work flexibility - part-time hours available to start!
• And many more!

Seize the opportunity to make a real impact in child psychology! Join Aurora Developmental Services today and be part of a team that transforms lives. Apply now to begin your journey with us.