Senior Long Term Disability Officer

Posted Yesterday

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Job Details

Full Time

Location

Canada

Job Description

We're looking for client centric individuals who are passionate about making a difference in the lives of injured workers. This includes reviewing and assessing evidence, conducting investigations, determining permanent disability benefit (PDB) entitlement under the Workers Compensation Act (the Act ), and communicating PDB decisions to clients, employers and their advocates as needed.

How you'll make a difference: You'll ensure people with permanent work-related disabilities get the benefits they need.

Where you'll work
At WorkSafeBC, we offer a hybrid work model that combines working remotely, and in our offices based on the operational needs of the position.

Manage a caseload independently in accordance with the Act , compensation policies, best practices, established standards and procedures, while using discretion and initiative to provide quality adjudication and timely benefit delivery
Perform complex adjudication requiring a significant level of discretion and judgement as well as sound application of established policy and/or practice guidance; caseload may include a variety of claims requiring the assessment and adjudication of permanent psychological conditions
Make adjudicative decisions on permanent long-term disability benefits that may deny a benefit assessment, reassessment and/or entitlement in the event of non-supportive evidence
Review and manage a variety of tasks related to claims

We're looking for people who can:

Independently and proactively manage and be accountable for prioritizing a diverse, high-volume workload, while meeting performance objectives and time constraints
Identify issues, gather and analyze relevant information, distinguish logical links in evidence, facts, law and policy, to make reasoned and timely decisions requiring a high level of discretion and complexity
Communicate complex, potentially negative decisions, both verbally and in writing, in a way that is understandable, empathetic, and compassionate to a diverse audience
Remain resilient, calm, and professional in supporting potentially vulnerable individuals in stressful, sensitive, and emotionally challenging situations
Be flexible and adaptable to change; open to learning; and accepting of feedback and direction

Your background and experience:

A bachelor's degree or higher in a relevant discipline including, but not limited to, social work, psychology, conflict resolution, or biomedical
A minimum of three years of experience making complex adjudicative decisions or applying law and policy to make complex determinations

We'll consider equivalent combinations of education and experience.

Important to know
Before we can finalize any offer of employment, you must:

Consent to a criminal record check
Confirm you're legally entitled to work in Canada

Who we are
At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We're honoured to serve the 2.49 million workers and 263,000 registered employers in our province.

What's it like to work at WorkSafeBC?
It's challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflect the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

Learn more: Discover who we are .

Our benefits
As a member of our team, you'll have access to services and benefits that help you get the most out of work - and life. Along with a competitive salary, your total compensation package includes:

Defined benefit pension plan that provides you with a lifetime monthly pension when you retire
3 weeks of vacation in your first year, with regular increases based on years of service
Extensive health care and dental benefits
Optional leave and earned-time-off arrangements
Development opportunities (tuition reimbursement, leadership development, and more)

Learn more: Find out what we offer .

Salary: $44.87/hourly

Want to apply?

Applications are welcomed immediately; however, must be received no later than 4:30 p.m. PST on the closing date.

We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.

About WorkSafeBC

Who are we? We’re a team of more than 3,000 people, working together across 15 offices in the Lower Mainland, Vancouver Island, and B.C.’s interior. Our vision is to keep British Columbians free from workplace injury, disease, and death. And our work reflects our values: service, integrity, accountability, partnership, and innovation. At WorkSafeBC, we’re dedicated to promoting safe and healthy workplaces across B.C. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases do occur, we provide compensation, and support injured workers in their recovery, rehabilitation, and safe return to work. We also work diligently to sustain our workers’ compensation system today and for future generations. We’re honoured to serve the almost 2.3 million workers and 235,000 employers in our province. What’s it like to work at WorkSafeBC? It’s challenging, stimulating, and hugely rewarding. Our positions offer tremendous diversity and excellent opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important and so are the people we do it for. Our benefits Being part of WorkSafeBC means being part of a strong, committed team. Along with a competitive salary, your total compensation package may include vacation, optional leave arrangements, health care and dental benefits, and contributions toward your retirement pension. As a member of our team, you'll have access to services and benefits that can help you get the most out of work — and life.