QA Lead

Posted 2 days ago

AI Interview Copilot

Job Details

Contract

Location

Vancouver, BC

Salary

dollar sign 70 to 90 per hour

Job Description

6-month contract QA Lead role working on a growing team responsible for technology related to call centres and chat bots for a global enterprise organization

QA Lead contract role
High growth team developing call centre solutions
Hybrid work environment in Vancouver, 3 days a week in office

What & Why:
As a result of growth our client is looking to add a highly skilled and strategic QA Lead to a growing team. This team is responsible for the maintenance and growth of their client call centre technology stack which is primarily salesforce and chatbot technology focused. This role will focus on optimizing QA processes, developing a long-term automation strategy, and ensuring the quality and performance of Salesforce data streams and chatbot systems. As a key leader within the team, you will bring a forward-thinking approach, enabling the team to move beyond manual testing to a scalable and efficient QA framework. This is a very interesting time to join this organization as they look to leverage more AI solutions.

Who:
This client is one of the most recognizable Canadian brands, a true Vancouver success story who has expanded globally. They are well known for their corporate culture and has won major awards for their accomplishments. They have invested majorly in technology and have had an incredibly successful past few years, including a major strategic acquisition. They have an all-star leadership team who keeps you accountable and provides support while still affording you tremendous autonomy. They are located close to rapid transit in newly renovated offices in downtown Vancouver and have a hybrid work environment with 3 days a week in office.You:You will bring the following education, skills and experience to the role:

5+ years of QA experience, with at least 2 years in a leadership or strategic role.
Deep expertise in Salesforce QA, with a focus on Service Cloud (experience with other clouds is a plus) and data stream validation.
Proven experience developing and implementing QA automation frameworks and strategies.
Strong knowledge of QA tools and technologies, such as Selenium, TestNG, JUnit, or similar automation frameworks.
Hands-on experience with API testing tools (e.g., Postman, SoapUI) and Salesforce-specific QA tools (e.g., Salesforce Inspector, SOQL queries).
Familiarity with chatbot testing and ensuring quality in conversational AI systems.
Solid understanding of Agile methodologies, CI/CD pipelines, and SDLC best practices.

Compensation:
This role pays between $70-90 per hour.

Next Steps:
If the sound of this opportunity excites you, and you’re confident that it’s a good fit for your experience and career goals, then we’d love to hear from you! Please send your updated resume to us by applying to this posting and one of our awesome team of recruiters will be in touch.

About Swim Recruiting

SWIM provides Permanent and Contract Recruitment Services in a variety of specializations and industries. Our well established client network includes small businesses right through to large global corporations.