Operations Coordinator, Public Safety

Full-Time; Permanent

Date Posted: September 26th, 2024

Who we are...

The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 114-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair and winter Fair which average more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.

At the PNE, we strive to create an environment that reflects our organization's core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to "Deliver Memorable Experiences" for all who interact with the PNE whether it is our guests, our employees or the community.

We are seeking a highly motivated and enthusiastic individual that has a passion for the events industry and the Pacific National Exhibition (PNE). The Operations Coordinator, Public Safety will work under the direction of the Manager, Public Safety and provide direct administrative and operational support to the Public Safety and Operations team.

Why join our Team?

• Exhilarating and fun-loving culture
• Flexible work environment
• Opportunity for free or discounted tickets to shows, events, sports games, and much more
• Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food Stands
• Competitive compensation package
• Opportunity to create lasting memories and friendships!

What will you do this year?

• Providing comprehensive administrative support to the Public Safety department, including managing records and maintaining filing systems.
• Assisting with the interpretation, implementation, and maintenance of policies, rules, and guidelines relevant to the Public Safety department.
• Supporting the hiring and onboarding processes for seasonal and Fair-time positions within the Public Safety department.
• Drives department culture and energy to foster an environment of excellence and growth
• Developing and managing event schedules for the Public Safety team.
• Scheduling staff in accordance with established staffing levels, licensing requirements, and applicable Collective Bargaining Agreements.
• Distributing work schedules via Shift board, the PNE's online scheduling platform.
• Managing payroll entries and approvals.
• Coordinating and tracking security licensing requirements (BST and AST).
• Overseeing the deployment, tracking, and maintenance of equipment, including metal detectors, show credentials, and radios.
• Assisting in the coordination of departmental training programs.
• Playing an active role during the annual Fair at the PNE by coordinating assigned events, managing projects, and continuing to provide administrative support to the Manager, Public Safety.
• Ensuring compliance with relevant Collective Bargaining Agreements.
• Performing other related duties as assigned.

What else?

• A minimum of two (2) years of scheduling experience, along with strong proficiency in computer applications.
• A BC Security Worker License is required or must be obtained within the first three (3) months of employment.
• Prior experience working within a unionized environment is considered an asset.
• Proven ability to build and maintain effective working relationships with colleagues, subordinates, and external stakeholders.
• Capable of working independently under pressure while managing multiple diverse projects simultaneously.
• Exceptional skills in planning, organization, communication, and administration.
• Comfortable and effective in a fast-paced, high-energy work environment.
• Flexibility to work a dynamic, event-driven schedule, including evenings and weekends as required.
• Candidates must successfully pass a Criminal Record Check.

Who are you?

• Organized
• Methodical
• Proactive
• Skillful communicator
• Critical thinker
• Committed to striving for excellence

Where and when to APPLY?

Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. We look forward to hearing from you!

Additional Information

The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $55,000 - $62,000 per annum. The starting salary will be based on the successful candidate's competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements.

The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca .