Ecommerce Operations Manager

This is an amazing opportunity to join the ecommerce team of one of Vancouver’s most reputable companies! This is a 6-month contract. Hybrid working model of 3-4 days’ onsite.

Exciting opportunity to join a fast-growing international Vancouver based apparel company and one of Vancouver’s finest! Our client is a people-centric organization and known for their collaborative team culture.

The North America Ecommerce Operations team is a committed, hardworking, fun-loving team that works in partnership with a variety of cross functional partners to execute B2C & B2B ecommerce strategies across digital channels. They are the operational owners of the ecommerce business that may include content, product merchandising and the partner experience. Today this team supports the ecommerce experience of 5 Strategic Sales Programs and the North America mainline digital business

This position will be responsible for strategic planning of e-commerce operations & execution. This includes fostering collaboration across cross- functional teams and focusing on creation and improvement of processes.

• In partnership with Product & Program Management teams, acts as the business lead for any workspace and technology updates.
• Supports or leads change management and adoption efforts for any process or organization changes.
• Responsible for working with Ecomm Channel partners to ensure day to day operations are functioning as needed.
• Acts as the business in cross-functional meetings with partner teams outside of NA Digital.

• A streamlined intake process for program requests.
• Active support for change management to improve agility.
• A comprehensive go-to-market calendar ensuring program alignment.

• Proactive coordination of resources to meet ecommerce demands.
• Prioritization of the work in support of OKRs
• Seamless collaboration, faster decision-making, and reduced bottlenecks.

• 5-8 years of experience working in digital experience.
• Strong understanding of ecommerce eco-systems.
• Strategy and tool experience. Strong knowledge and ability to work in project management and product/program management tools.
• Ability to build relationships and work in a dynamic, fast paced operational model, interacting with all levels within the organization.
• Strong experience in managing multiple deliverables simultaneously with a strong analytical approach to identify and understand trends based on data and insight reporting their effectiveness, with strong problem solving and decision-making skills.
• Proven ability to work independently.

Hourly rate of $35-36.70/hr commensurate with experience + 4% vacation pay.

Vancouver, BC.

This search is moving very quickly. Swim will be presenting short-listed candidates directly to the hiring team for consideration. If interested, please reach out very soon!