CLK ST 09R - Program Assistant - amended

Posting Title
CLK ST 09R - Program Assistant - amended

Position Classification
Clerk Stenographer R9

Union
GEU

Work Options
Hybrid

Location
Victoria, BC V9B 6X2 CA (Primary)

Salary Range
$50,190.86 - $56,546.21 annually

Close Date
10/1/2024

Job Type
Regular Full Time

Temporary End Date

Ministry/Organization
BC Public Service -> Health

Ministry Branch / Division
Assisted Living Registry and Community Care Licensing / Seniors' Services Division

Job Summary

The Team
The Assisted Living Registry and Community Care Licensing (ALR + CCL) Branch is an established team of 24 dedicated professionals, including an Executive Director, 3 directors, investigators, and program assistants. Our team is committed to ensuring compliance with the Community Care and Assisted Living Act, supporting investigations into complaints against operators to help safeguard the wellbeing of residents. We are proud of our team's shared dedication to making a meaningful impact on the community by upholding high standards of care. We value diverse perspectives and provide an inclusive environment where everyone can contribute and thrive.

The Role
As the Program Assistant, you will be responsible for answering phone calls, responding to emails, and coordinating travel arrangements and reimbursements for staff. Your work will directly support the team in ensuring compliance with the Community Care and Assisted Living Act, helping to protect the wellbeing of residents across the province. This position is a great entry point into a government career, offering opportunities to learn new skills and grow into other roles.

Qualifications:
Education and Experience Requirements

• Secondary school graduation or equivalent
• 1 year (recent within the last 5 years) office experience including various combinations of customer service, clerical, and administrative responsibilities
• 1 year (recent within the last 5 years) experience answering telephones and providing client service in a busy and adversarial environment
• 1 year (recent within the last 5 years) experience with records management systems, physical and electronic filing
• 1 year (recent within the last 5 years) experience creating, formatting, editing and proofreading correspondence using Microsoft Office Suite such as Word, Outlook, Excel, PowerPoint

Preference statement(s)

• Certificate or Diploma in Office Administration, General Business or a related area

For questions regarding this position, please contact HLTH.SSDHR@gov.bc.ca .

About this Position:
Amended closing date to October 1, 2024.
Flexible work options are available; this position may be able to work up to 2 days at home per week subject to an approved telework agreement.
An eligibility list may be established to fill both current and/or future permanent vacancies.
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.

Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation . Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.

Job Category
Administrative Services, Health Services

Additional Information