Representative / Customer Service

Posted 16 days ago

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Job Details

Full Time

Location

British Columbia

Salary

dollar sign 30.310 to 35.090 per hour (plus commission)

Job Description

We are seeking a proactive and customer-focused Remote Sales Representative / Customer Service professional to join our team. This role requires a blend of sales acumen and strong interpersonal skills to deliver outstanding service and achieve sales targets remotely.

Key Responsibilities:

Engage with customers via phone, email, and chat to understand their needs and provide solutions.
Effectively manage inbound and outbound sales inquiries, converting leads into customers.
Build and maintain strong customer relationships through proactive communication and follow-up.
Present, promote, and sell products/services using persuasive sales techniques.
Achieve and exceed sales targets while ensuring high levels of customer satisfaction.
Collaborate with team members to optimize sales strategies and share customer insights.

Requirements:

Proven work experience as a Sales Representative or Customer Service Representative, preferably in a remote setting.
Excellent communication, negotiation, and problem-solving skills.
Ability to empathize with customers and understand their needs.
Strong organizational skills with a proactive approach to managing sales pipeline.
Proficiency in CRM software and virtual communication tools.
High school diploma required; Bachelor’s degree preferred.

Preferred Qualifications:

Experience in [specific industry/niche].
Familiarity with sales performance metrics and customer service best practices.
Bilingual proficiency in English and [French/Spanish] (for Canadian positions).

Benefits:

Competitive commission structure with earning potential based on performance.
Flexible remote work environment with opportunities for professional growth.
Supportive team culture with regular virtual meetings and training sessions.

Application Process: Interested candidates should submit a resume and cover letter outlining their qualifications and experience in both sales and customer service.