Manager, Wealth Governance & Control-RCM and RCSA Transformation

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Governance & Control

Pay Details:
$91,200 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

DEPARTMENT OVERVIEW

TD Wealth National Office, Governance & Control (G&C) team partners with the Wealth businesses to design, implement, maintain, and monitor effective internal controls and ensure business activities remain within TD Bank's risk appetite and comply with external regulatory requirements.

The team is responsible for ensuring timely and consistent implementation - across all Wealth Canada businesses - of all risk, control and governance programs, initiatives, policies and strategic business projects. The Wealth National Office, G&C team acts as the primary contact for the Wealth Canada businesses, working closely with subject matter experts from each Wealth Canada business line. The team works together with business leaders to implement Wealth-wide G&C methodologies, policy frameworks, standards and practices and are key members of enterprise initiatives / programs requiring Wealth representation.

JOB DESCRIPTION

Reporting to the AVP, Controls, Testing & Issues Management this position will be responsible for supporting all TD Wealth Canada businesses in adherence to TD enterprise and regulatory requirements, managing risk and having effective operational controls in place. The position is expected to work with all TD Wealth Canada businesses and Wealth Control Partners to support the delivery of the Enterprise Regulatory Compliance Management (RCM) Program and Operational Risk Management (ORM) initiatives for Wealth.

• Works closely with AVPs in establishing effective RCM and Operational Risk Management oversight.
• Works closely with other Senior Managers within and between pillars, supporting the Wealth RCM, assessing Program Effectiveness and Control Effectiveness Assessments, helping Wealth achieve target operating model and regulatory expectations.
• Demonstrates a strong understanding and promotes awareness of key operational risk frameworks/policies and risk appetite to support a strong risk culture.
• Prepares updates, communications, presentations and executive summaries for various Wealth and Enterprise forums, committees, and audiences.
• Collaborates within Governance & Control, Control Partners and Lines of Business to propose recommended changes to procedures to address potential gaps.
• Supports the implementation of governance and control processes to promote risk awareness, clear risk ownership within the business, and personal accountabilities.
• Maintains adequate governance documentation, procedures, and retains records for audit readiness.
• Creates detailed program plans, status reports and presents key highlights and related implications for business partners & leaders.
• Ensures production of necessary program documentation as agreed to by the Sponsor, Segment Lead and involved Stakeholders.
• Communicates program summary and status to various stakeholders.
• Proactively identifies and tracks program dependencies, risks and supports the team in developing mitigation plans to manage these risks.
• Fosters an environment and culture of risk management and compliance that encourages innovation, process improvement, teamwork, and a high level of professionalism.
• Keeps Senior Management informed on the status/progress of key deliverables and/or other relevant information related to ongoing responsibilities.
• Cross trains on cross-functional activities within the group, to collaborate and support the achievement of the group's holistic outcomes.
• Effectively manages ad-hoc projects or tasks of varying complexities within established deadlines.

Job Requirements

Qualifications/Skills/Experience/Education

• The ideal candidate should have 7+ years of prior experience in financial services and have related experience in the Wealth business, regulatory environment, risk management, governance, and controls, as well as working in a project environment or delivering initiatives.
• Comfortable leading through transformational change and recognized as a champion for continuous improvement.
• University degree is an asset.
• Excellent communication skills with experience in writing policy and/or procedures and the ability to communicate information and key messages in a clear and compelling way to suit different audiences.
• Knowledge of change management principles, industry standards and methodologies, project management, organizational practices, and business transformation.
• Strong interpersonal skills, able to build relationships, effectively interact, influence, and motivate individuals at all levels of the organization to make an impact.
• Detail-oriented with excellent organization skills and ability to effectively manage work under tight timelines and changing priorities.
• A logical and strategic thinker with strong critical reasoning skills.
• Self-motivated, resourceful team player with high energy and ability to work independently.
• Exceptional personal integrity to manage access to sensitive information.
• Knowledge of the Wealth businesses, processes, systems and controls.
• Proficiency in technical skills and using relevant software, MS Office, data analysis methods and reporting techniques.
• Ability to exercise good judgement in making decisions and consistently exercise discretion in managing information.
• Ability to effectively operate with flexibility in a fast-paced, constantly evolving team environment and prioritize competing priorities.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet