Human Resources Advisor

Posted 2 days ago

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Job Details

Full Time

Location

Surrey, BC

Job Description

Location(s): Help Headquarters
Job Type: Full Time
myWork Options: In-person, Hybrid
Starting Salary Range: $72,600-$90,700
Application Deadline: March 7, 2025
Background Screening Requirement:

Enhanced Criminal Record Check

Credit Check

Identity Verification

Education Verification Employment Verification

References

What's the job?
As an HR Advisor at Coast Capital, you will provide expertise to business leaders to improve employee relations and encourage staff development. Working with the HR Business Partners, you will provide advice, guidance, and support with all HR functions across the organization. This role will be primarily accountable for divisional employee relations, investigations, whistleblower complaints, and performance improvement. In addition, you will work alongside the HR Business Partners to gather people analytics, provide support on talent projects and initiatives, and streamline and document HR advisory processes. You will assist the HR Business Partner and business leaders on organizational design initiatives.

What you'll get to do.

Works with the HR Business Partner advising leaders on optimal structure and reviewing rationale for changes. Helps build out job descriptions, and work with the Compensation Team for role evaluations.

Provide feedback and advice to managers on performance management procedures and best practices, including guidance on the Performance Improvement Process (PIP)

Maintain compliance with federal and provincial employment laws and regulations. Provide feedback and advice to managers and employees on all aspect of employment law, ensuring compliance with legislation.

Advise and support the resolution of divisional employee relations issues. This involves oversight on discipline procedures, conflict resolution, and organizing and managing end to end employee relations investigations.

Work with the HR Business Partner team to investigate and resolve whistleblower complaints.

Support HR Business Partner on workplace strategies or business initiatives. This includes information gathering, data analysis, recommendations, and project implementation support.

Review vital human resources metrics, including exit interview data, retention rates, staff turnover etc. and provide insights to HR Business Partner team.

Document and work with the HR Business Partner team to streamline HR Business Partner processes.

Advise and coach leaders on people policy and procedures.

Coach and guide managers in resolving workplace issues to create a positive and respectful employee experience.

Who are we looking for?

4+ years of previous industry experience in human resources, including experience in employee relations.

Post-Secondary degree or diploma with a specialization in Business Management, Business Administration or Human Resources Management; or post-graduate certificate in HR Management preferred.

Chartered Professional in Human Resources (CPHR) designation, or working towards, an asset.

Previous experience navigating an HRIS.

Ability to conduct research, analyze data, and make evidence-based decisions within set timeframes.

Organize and prioritize work to meet deadlines.

To act with tact and discretion around sensitive issues or situations and to maintain strict confidentiality.

The ability to understand and maintain confidentiality.

Strong attention to detail with the ability to manage multiple priorities in a fast paced and deadline driven environment.

Effective communication skills, both verbal and written.

Demonstrates strong listening and empathy. Confidence in engaging effectively with people at all levels in the organization.

Ability to build and maintain strong working relationships.

Strong attention to detail.

Problem solving ability.

Comfortable navigating ambiguous situations.

Strong capacity for change.

Ability to adapt to shifting priorities and deadlines.

Team player with a collaborative mind set.

Ability to attend in-person meetings at branches and Help Head Quarters

Equity, Diversity & Inclusion at Coast Capital
Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital.

At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community.

We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact accessibility@coastcapitalsavings.com or call 778-391-5836. We will work with you to meet your needs.

Why join Coast Capital Savings?

Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities.

Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive.

A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership.

Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role.

Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle.

Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's.

Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits.

Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year.

An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards.

We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities.

Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice.

D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

About Coast Capital Savings

Coast Capital Savings is Canada’s largest credit union by membership. An Imagine Canada Caring Company, the credit union invested $5.6 million into local communities in 2017, focusing on empowering and engaging youth. Coast Capital is one of Canada's Most Admired Corporate Cultures™, and is a winner of the Canada's Best Managed Companies Platinum Club designation. It has 52 branches serving its 555,000 members in the Metro Vancouver, Fraser Valley, Vancouver Island and Okanagan regions of British Columbia. Product innovations include Canada's first free chequing account from a full-service financial institution.