Director, Clinical Informatics, Quality, Practice and Clinical Informatics

Director, Clinical Informatics, Quality, Practice and Clinical Informatics

Clinical Informatics - Central

Vancouver, BC

In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The Director, Clinical Informatics, reports to the Chief Clinical Information Officer (CCIO) and is accountable to provide leadership and guidance in the evaluation, selection and implementation of clinical informatics initiatives across PHSA programs and services in alignment with PHSA's strategic vision and priorities. Provides collaborative support to VCH and PHC initiatives as required. The Director is responsible for development of policy and procedure as well as identifying and leading business change solutions that ensure continuity and a consistent approach to clinical informatics site wide. Standardization will beis a primary focus of this role. The Director is responsible for collaborating with IMITS in furthering the direction of the provincial eHealth initiatives. Directs groups of diverse senior level stakeholders through various decision-making processes relating to Clinical Informatics. Facilitates consensus on a formal basis and negotiates contracts with vendors and ancillary suppliers. The Director holds the responsibility to manage and guide assigned staff and to develop, monitor and maintain an operating budget for assigned services.

What you'll do

• Leads and manages long-term strategic plans, goals, and objectives of Clinical Information Systems (CIS) across VPP (VCH, PHC, PHSA) and PHSA's programs and services. Provides strategic leadership to ensure inter-professional models of practice are advanced, integrated, and supported in the design of clinical information systems.
• Combines knowledge of patient care, informatics concepts, and change management to effectively address the information and knowledge needs of clinicians and patients to promote safe, effective, and efficient use of clinical informatics.
• Translates and bridges technological understanding for a variety of diverse stakeholders to create consensus.
• Applies an understanding of the broader health system, clinical workflows, processes and decision support needs as well as an understanding of clinical and other IT systems use and capabilities.
• Leads and directs diverse senior leadership teams, clinical leaders, information technology, financial services and quality/regulatory/risk management amongst others in the development of high quality and innovative clinical information systems that assist the clinician in their delivery of care.
• Collaborates with senior site leadership and IMITS project leadership on all Clinical Informatics system related initiatives such as Clinical Systems Transformation (CST) to ensure the organization's long-range strategic plans, annual objectives, and work plans to guide the implementation and sustainment of Clinical Information Systems. Represents PHSA at the VPP governance decision bodies and working groups for Clinical Informatics.
• Provides expert advice to executive committees in determining the clinical informatics roadmap for the organization. Develops and implements appropriate service delivery in collaboration with IT leadership in defining, delivering, and improving services for the enterprise and its customers.
• Develops clinical systems strategies in collaboration with other senior nursing/clinical and medical informatics and operational leaders within PHSA and other Health Authorities in the lower mainland.
• Considers and translates informatics elements such as clinical data sets, structured versus unstructured data and human interface requirements to the clinical setting.
• Ensures clinical practice standard and corresponding policies and procedures related to clinical informatics follow appropriate Professional Practice legislation and other applicable regulations and standards.
• Acts as a change agent in the identification, development, planning, implementation, and value measurement of informatics strategies to support quality patient care and professional practice.
• Identifies and evaluates clinical practice, patient safety risks and internal controls for new CIS initiatives and identifies partnership opportunities.
• Promotes the use of clinical informatics to improve patient safety by designing, developing, implementing, and educating on decision support tools.
• Advances systems reporting to evaluate patient outcomes and support research across the continuum of care ensuring quality improvement efforts are consistent with informatics research and best practices.
• Continuously collects, analyzes, and reports data in collaboration with quality on patient safety issues and outcomes.
• Establishes effective relationships across the organization, professional associations, academic programs, regulatory bodies and others to create partnerships and positively influence professional and clinical informatics competencies, research, practice, teaching and learning opportunities for students and staff.
• Maintains full accountability for all personnel including hiring, termination and performance management. Provides supervisory guidance and direction to team members utilizing effective management techniques (e.g., coaching, mentoring, skill and leadership development, decision making, and coalition building) that support the achievement of required outcomes.
• Leads the development and monitoring of own operating budgets and contributes to the overall budget within the context of operational demands and environmental and resource constraints and uses best utilization methods to thoroughly track, allocate and adhere to allocated budgets.

What you bring

Qualifications

• A level of education, training, and experience equivalent to a Master's Degree in Nursing, Allied Health, Health Administration, Business or Public Administration and at least ten (10) years' recent, related experience in a progressively more senior management/leadership role, including direct supervisory experience. Previous experience in leading and executing CIS related projects is preferred.

Skills & Knowledge

• Knowledgeable and experienced in current quality and safety literature, programs and tools specific to the health care industry that is supported by an ongoing commitment to innovation and continuous quality improvement. Knowledge and expertise in Quality Management, Performance Improvement, Safety and Accreditation standards.
• Solid understanding of the Diagnostic Accreditation Program and of laboratory information systems and laboratory technology and equipment. Familiarity with regulatory bodies and policies/procedures relevant to laboratory diagnostic services in Canada.
• Demonstrated team-building, facilitation and presentation skills and proven ability to work collaboratively across functional areas and in a matrix organization to achieve common goals. Ability to guide, coach, teach and promote a learning environment with a focus on continuous quality improvement.
• Highly skilled communicator, possess excellent interpersonal skills coupled with a demonstrated ability to promote an environment that motivates others, maximizes the potential of individuals, and negotiates effectively to resolve conflict. Ability to lead and supervise staff. Ability to develop and manage an operating budget.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.

• Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular Full-Time
Salary Range: $128,298- $184,428/year. The starting salary for this position would be determined with consideration of the successful candidate's relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part-time roles.
Location: 655 West 12th Avenue, Vancouver BC V5Z 4R4
Closing date: Until Filled
Hours of Work: 08:00 - 16:30 Monday-Friday
Requisition #: 172740E

What we do

The Provincial Health Services Authority ( PHSA ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Government unanimous passing of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey-one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to meaningful and lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as we move toward self-determination. Guiding these efforts PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of September 27, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday - Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.