CLK 12R - Dispatcher

Posting Title
CLK 12R - Dispatcher

Position Classification
Clerk R12

Union
GEU

Work Options
On-Site

Location
Parksville, BC V9P 2H7 CA (Primary)

Salary Range
$54,387.32 - $61,395.95 annually

Close Date
1/6/2025

Job Type
Temporary (Auxiliary)

Temporary End Date
11/1/2025

Ministry/Organization
BC Public Service -> Ministry of Forests

Ministry Branch / Division
BC Wildfire Service/Coastal Fire Centre

Job Summary

The Team
We are excited to welcome new members to the Coastal Fire Centre Dispatch team, comprised of one dispatch supervisor, two dispatch lead, and nine dispatchers. Our established team plays a vital role in ensuring the safety of our crews and aircraft by working closely with aircraft personnel, operations staff, and fire centre teams. We value a diverse and inclusive environment where attention to detail and the ability to thrive under pressure are appreciated, making a meaningful impact on our operations and the communities we serve.

The Role
As a Dispatcher at the Coastal Fire Centre, you will play a vital role in managing emergency response for wildfire situations across British Columbia. Your responsibilities will include receiving and responding to fire reports, handling radio communications, and monitoring safety procedures for personnel and equipment. This role requires exceptional attention to detail and the ability to work efficiently under pressure, as you'll be juggling multiple demands and time-sensitive requests throughout the day. Join us to make a significant impact on community safety and contribute to our province's commitment to wildfire management and emergency response, all while being part of a diverse and inclusive team.

Qualifications:
Education and Experience Requirements

• Grade 12 or equivalent
  

Preference may be given to candidates:

• who can demonstrate an accurate typing speed of 50 words per minute or greater
• experience working in a demanding environment with strict timelines
• experience working in an office and team setting
• experience in records management or filing
• experience in emergency response or dispatch
• experience working with computers and digital systems
• experience working with Microsoft Office suite
  

Provisos /Willingness statement(s)

• Valid driver license
• To be flexible regarding ongoing changes in responsibilities, assignments and corporate structures
• To keep current on emerging issues
• To take in-house training and certification as required
• To fly in aircraft (fixed wing and rotary) as required
• To work extended hours, including weekends, and be on standby with limited notice in accordance with the preparedness plan
• To travel and overnight in remote locations where accommodations may vary as required
• To participate in ICS positions as assigned
• To work under adverse or stressful conditions, including smoke, extreme heat and mountainous terrain in remote and isolated conditions
  

For questions regarding this position, please contact Kaitlin.pace@gov.bc.ca .

About this Position:
This is a temporary opportunity with possibility of recall on a yearly basis.
An eligibility list may be established to fill future temporary and permanent vacancies. This position may be extended or become permanent.
This position has full time on-site requirements.
The Coastal Fire Centre is BC Wildfire Service's most westerly office, it is in Parksville and contains six geographic fire zones and twelve fire bases. The area encompassed within the Coastal Fire Centre includes the rich forests and wildlands of Manning Park, up through the Fraser Canyon, north to Tweedsmuir Park and Bella Coola, and west to the Sunshine Coast, Gulf Islands, Vancouver Island, and lower mainland. The landscape surrounding this area contains a rich mix of coastal Western Hemlock trees, coastal Douglas Fir, Red Cedar, and Mountain Hemlock
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.

Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation . Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.

Job Category
Administrative Services, Natural Resource Sector, Scientific and Technical

Additional Information