Business Analyst

Posted 7 days ago

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Job Details

Contract

Location

Vancouver, BC

Salary

dollar sign 70 to 85 per hour

Job Description

6-month Technical Business Analyst role working within a support team for a global enterprise organization

Technical Business Analyst role for a 6-month contract.
Great opportunity to work with a global enterprise organization.
One of the best workplaces in Vancouver, hybrid work environment.

What & Why:
Our client is looking to add a Business Analyst to their growing team. As a Technical Business Analyst specializing in Workforce Management (WFM) within this team, you will play a pivotal role in supporting selection, design and implementation of their WFM platform; Subsequent to implementation, the role will shift towards enhancing and optimizing workforce management platforms, data and reporting and processes. You will work closely with technology teams, business stakeholders, and WFM specialists to analyze system requirements, improve integrations, and drive efficiency through data-driven insights. Your expertise in workforce management platforms, labor optimization, and Agile methodologies will be critical to delivering scalable and effective WFM solutions. It’s a great time to join this growing organization as they continue to expand globally.

Who:
This client is one of the most recognizable Canadian brands, a true Vancouver success story who has expanded globally. They are well known for their corporate culture and has won major awards for their accomplishments. They have invested majorly in technology and have had an incredibly successful past few years, including a major strategic acquisition. They have an all-star leadership team who keeps you accountable and provides support while still affording you tremendous autonomy. They are located close to rapid transit in newly renovated offices in downtown Vancouver and have a hybrid work environment, with 3 days a week in office.

You:
You will bring the following education, skills and experience to the role:

3+ years of experience as a Technical Business Analyst, preferably within Workforce Management (WFM) technology.
Strong understanding of Workforce Management platforms (e.g., Calabrio, Dayforce, Verint, UKG/Kronos, Reflexis, Workforce Dimensions, or similar).
Strong proficiency in SQL for querying workforce data and analyzing labor metrics.
Hands-on experience with JIRA, Confluence, Agile/Scrum methodologies, and working within cross-functional technology teams.
Ability to translate business requirements into technical specifications for engineering teams.
Excellent analytical and problem-solving skills, with experience in data visualization tools (Power BI, Tableau, etc.).
Understanding of labor compliance, scheduling rules, and forecasting methodologies within WFM.
Experience with API integrations, data modeling, and system architecture in WFM solutions.

Compensation:
This role pays between $70-85 per hour.

Next Steps:
If the sound of this opportunity excites you, and you’re confident that it’s a good fit for your experience and career goals, then we’d love to hear from you! Please send your updated resume to us by applying to this posting and one of our awesome team of recruiters will be in touch.

About Swim Recruiting

SWIM provides Permanent and Contract Recruitment Services in a variety of specializations and industries. Our well established client network includes small businesses right through to large global corporations.