BAND 2 - Services Manager - Amended

Posting Title
BAND 2 - Services Manager - Amended

Position Classification
Band 2

Union
N/A

Work Options

Location
Victoria, BC V9B 6X2 CA (Primary)

Salary Range
$76,500.09 - $ 108,100.23 annually

Close Date
12/1/2024

Job Type
Regular Full Time

Temporary End Date
8/31/2026

Ministry/Organization
BC Public Service -> Ministry of Finance

Ministry Branch / Division
Government House

Job Summary

The Team
The Hospitality Services team at Government House is a well-established and highly collaborative group of seven full-time staff members, part of a broader team of 20. The team works in a collegial and inclusive environment, focused on delivering exceptional service for high-profile events that have significant impact across British Columbia. With a commitment to service excellence, team members interact with diverse groups, including senior leadership and the Lieutenant Governor's office. This is a dynamic and innovative team that values diversity, equity, and inclusion, fostering a welcoming atmosphere for all.

The Role
In this role, you will oversee the organization of set-up and flow for events from staffing to execution, including the set-up of layout, and the presentation of Food and Beverage service, ensuring smooth operations and exceptional service delivery. Your work will directly impact thousands of guests each year, providing front-line event management and creating memorable experiences. This is a rewarding opportunity to be part of a collegial, innovative team, delivering top-tier service in a dynamic and beautiful setting.

Qualifications:
Education and Experience Requirements

• Bachelor's Degree in Hotel or Hospitality Management.
• An equivalent combination of education and experience may be considered.
• Five years' experience working in hospitality, housekeeping, catering, or other relevant service-related industries (preference may be given for more years of experience).
• Recent experience (within the last 2 years) managing staff in a hotel and / or event environment (preference may be given for more years of experience).
• Five years' experience managing, organizing and / or leading large-scale events.
• Five years' experience in developing and / or using systems to manage the event planning process.
• Five years' experience managing the service operations for large groups and high-profile guests.
• Preference may be given to those with Food Safe Level 1 and / or Serving it Right certifications.

PROVISO

• This position requires work outside and not limited to normal core business hours. Some evening and weekend work will be required to accommodate the requirements of the Lieutenant Governor and events at Government House.
• Must have and maintain a valid Class 5 BC driver's license.

For questions regarding this position, please contact Aleks.Kornat@gov.bc.ca .

About this Position:
Amendment November 12, 2024: Job title updated to Services Manager, Temporary end date updated to August 31, 2026, Job Profile amended to reflect job title change.
This is a temporary opportunity until August 31, 2026. This position may be extended or become permanent.
An eligibility list may be established to fill future temporary and permanent vacancies.
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.
This position is excluded from union membership.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a standard questionnaire (current employment status, eligibility to apply, etc.).

Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation . Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.

Job Category
Leadership and Management