ADMN O 18R - Case Manager

Posting Title
ADMN O 18R - Case Manager

Position Classification
Administrative Officer R18

Union
GEU

Work Options

Location
Vancouver, BC V6B 0N8 CA (Primary)

Salary Range
$64,123.59 - $72,674.35 annually

Close Date
10/21/2024

Job Type
Regular Full Time

Temporary End Date

Ministry/Organization
BC Public Service -> Attorney General

Ministry Branch / Division
BC Human Rights Tribunal

Job Summary

The Team
The Registry Team is an established group of approximately 25 dedicated professionals, including Customer Service Representatives, Registry Officers, and Case Managers, who work closely with other Tribunal staff to protect the human rights of British Columbians. They handle public inquiries, process complaints, and support case management with precision and care. The team values diversity and inclusion, fostering an environment where each member's contributions are recognized and appreciated as they work together to uphold a society free from discrimination.

The Role
The Case Manager plays a key role in supporting the Tribunal's work by providing case management, assisting Members with adjudication, coordinating arrangements, and offering valuable information on processes and resources. This position offers a meaningful opportunity to protect human rights, particularly by reducing barriers experienced by Indigenous Peoples, and ensuring access to justice. Candidates will be inspired by the chance to make a significant impact in a dynamic environment dedicated to transforming human rights services.

Qualifications:
Education and Experience Requirements

This position requires applicants to have a minimum of the following:

• Minimum of two (2) years post-secondary education with a minimum of two (2) years directly related experience
  OR;
• An equivalent combination of education and experience may be considered.

*Related experience must include a minimum of two (2) years in the following:

• Experience with administrative tribunals, legal process, legal support or relevant legislation.

Preference may be given to candidates with the following:

• Two (2) years or more experience working in a high-volume case management environment.
• Two (2) years or more experience working in the fields of human rights or social justice.

For questions regarding this position, please contact marc.lefebvre@gov.bc.ca .

About this Position:
This is a permanent opportunity.
An eligibility list may be established to fill future temporary and permanent vacancies.
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation . Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.

Job Category
Administrative Services

Additional Information