Training Manager

Posted 2 days ago

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Job Details

Full Time

Location

Vancouver, BC

Job Description

Job Purpose: The Training Manager, under the supervision of the General Manager Trip Delivery, will o versee classroom and/or on-the-road instruction to new hire candidates and incumbent employees in all aspects of a vehicle operator

Major Responsibilities:

Promotes Safety as a core value at all times. Communicates and positively promotes the Company vision, values and culture
Manages all aspects of curriculum design, training implementation, and documentation for new and existing HandyDART Drivers. Approves trainees and drivers to pass/fail training
Develops and delivers regular and specialized training programs throughout the organization. This includes Remedial (Post Incident) and high interest driver training, courses for safety sensitive incidents or initiatives, and any other training as required
Tracks all training within the organization, including driver refresher training, WHMIS, forklift, and first aid training. Organizes refreshers or recertification as required
Provides Behind the Wheel training for Utility Workers, Mechanics and Road supervisors
Assumes first line supervision of training instructors including hiring, training, managing and directing work, disciplining, handling complaints and grievances. Ensures company policies and procedures are followed. Administers the collective agreement
Drives employee engagement and recognition. Coaches, trains and mentors employees. Recommends and disciplines drivers and trainers as required
Develops training programs that meet the specific needs of employees that are returning to work, or require remedial or refresher training. Provides appropriate training and assesses individual's performance
Assesses trainability of applicants by discussing positions, requirements and conducting demonstration reviews. Instructs applicants in the operation of the bus and assesses driving skills. Evaluates and makes recommendations on trainee suitability to perform driving and customer service duties
Oversees Trainabilities for the pre-qualification process
Creates and manages any training trackers or reports required for First Transit or the customer
Oversees and maintains ICBC Class 4 Unresricted Commercial Licensing program
Stays current with all relevant legislative requirements related to the position to ensure compliance. This includes knowledge of the Workers Compensation Act, OH&S regulations, ICBC commercial operator requirements, and any other applicable legislation
Performs other related duties as required

Minimum Education & Certifications Required:

High school diploma or equivalent
Minimum license class - unrestricted class 4

Experience & Skills Required:

Minimum three years of recent professional driving experience
Excellent driving record
Strong interpersonal skills
Ability to read, write and speak English
Ability to effectively prioritize tasks and manage time effectively
Computer literate with working knowledge of Word, Excel and PowerPoint
Has effective problem solving and conflict resolution skills
Remains calm under pressure
Ability to work independently or in a team
Good verbal, written and relational communication skills, with ability to appropriately interact with employees of all levels including drivers, customers, senior management, client representatives, union officials and general public
Knowledge of federal and provincial rules and regulations regarding licensing, defensive driving, safety and environmental issues
3 years training experience preferred
Instructor Diploma or Certificate preferred
Knowledge of project specific vehicles, components and communications systems preferred
Knowledge of service area preferred

Physical Requirements & Working Conditions:

Incumbent must be able to move about the office and in the surrounding company facility outside the office (e.g., bus parking lot); utilize standard office equipment; access filing system/cabinets; and communicate effectively and efficiently in person or by telephone
Must be able to drive travel between Depots to deliver training in multiple locations.
Physical activities include including the use of accessible lift devices, kneeling, bending, reaching overhead, securing wheelchairs and other mobility devices.
Demonstrate regular and consistent attendance and punctuality

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment. We encourage applications from women, persons with a disability, Indigenous peoples and members of a visible minority. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all. First is committed to providing reasonable accommodation at all stages of the hiring process and encourage all applicants who may require such accommodation to let us know

About First Transit Canada

Every day we help millions of people to get to where they want to go. Our drivers provide a great service, taking students to and from school and helping people travel across North America and Canada. So, if you’re reliable, customer-focused and a safe driver - join our team and enjoy a career while making a difference. As we run a variety of different services, we operate a wide range of vehicles. So you could find yourself driving a transit bus, charter bus, minibus or one of our iconic yellow school buses. Our driving opportunities include: Paratransit Driver Providing a vital service to children, adults with disabilities and the elderly, you’ll take the time to get to know our passengers and provide a flexible and responsive local service. School Bus Driver Local communities will rely on you to take their children to and from school. Not only will you enjoy making a difference in your community, you’ll enjoy full training and plenty of spare time during the day. Motor Coach Operator At Greyhound, employees are our greatest strength and most valuable asset. We are dedicated to recruiting, developing and training a world-class workforce and providing them a challenging and rewarding environment that encourages creativity and growth. Ground transportation is as vibrant and dynamic as ever and with the help of great employees, we are poised to continue as the industry leader! Fixed Route Bus Driver If you are a reliable and customer service-driven individual, operate one of our fixed route transit buses or an airport or university shuttle. Become part of the trusted team that helps our communities get to where they need to be every day.