Ticket & Product Sales Agent

Posted 2 days ago

AI Interview Copilot

Job Details

Full Time

Location

Whistler, BC

Job Description

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it's your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits

Ski/Mountain Perks!Free passes for employees, employee discounted lift tickets for friends and familyAND free ski lessons
MORE employee discounts on lodging, food, gear, mountain shuttlesAND during the summer on bike haul, golf and other activities
RSP Options (after 12 months or 2000 cumulative hours of service)
Employee Assistance Program
Excellent training and professional development
Referral Program

Full Time roles are eligible for the above, plus:

Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
Free ski passes for dependents
Critical Illness and Accident plans

Job Summary

The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and child care. As a member of this team, you are part of the guest experience and the face of Vail Resorts!

Job Specifications

Wage: $20 / hour
Shift & Schedule Availability: Part Time

Job Responsibilities

Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime

Communicate with guests via phone and email
Accurately and efficiently explain and process all resort products and services
Complete daily end of Shift pos/register audits
Be a part of a fun, professional, caring work environment
Ability to work in a faced paced environment while delivering exceptional experiences

Job Requirements

Ability to stand or sit for extended periods of time
Able to work outside in a winter environment
Comfortable working indoors for extended period of time
High School Diploma

Ability to lift 25lbs
Must be able to communicate fluently in English
Ability to work weekends and holidays
Ability to maintain a professional presence in the workplace and adhere to our appearance standards

A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following:

Mountain Activities
Retail Rental operations
Food and Beverage Support
Ticket sales or scanning

Lift Operations
Base Area Operations

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 489927

About Whistler Blackcomb

Whistler Blackcomb has become synonymous with towering peaks, deep snow, innovative ideas and the passionate people who are drawn to it all. Pacific storms collide with the Coast Mountain Range, reliably depositing over 38 feet of snow each year. Vast alpine bowls and ancient glaciers stretch down to meet a seemingly endless variety of glades, groomers and learning areas that make up the most terrain in North America. The world record-breaking PEAK 2 PEAK Gondola stretches 4.4 kilometres between the tops of the two mountains to provide an unparalleled experience and a glimpse at an engineering feat. Whistler Blackcomb is late-autumn hikes to pristine peaks covered with wildflowers and wildlife. It’s spring glacier skiing and riding on Blackcomb’s renowned glacier. And it’s long, warm summer days that start with ripping trails in the world’s best mountain bike park, and end with beers on a sunny patio. It’s early-morning alpine trail runs, late afternoon barbecues and evening outdoor concerts. It’s the inspirational pull of the mountains, and the gravitational pull that fuels all the adventures within them. Whistler Blackcomb is proud to be associated with the following companies: TELUS, Coca-Cola, Acr'teryx, Kokanee, GMC, Nintendo, Monster Energy, American Express, Smirnoff, The Globe & Mail, Jackson Triggs, GORE-TEX, GoPro, Samsung, Icebreaker, Black & Decker, Blackcomb Aviation, Quiksilver, Nestle, and Oakley. Whistler Blackcomb Holdings Inc. owns a 75% interest in each of Whistler Mountain Resort Limited Partnership and Blackcomb Skiing Enterprises Limited Partnership. Whistler Blackcomb Holdings Inc. is listed on the Toronto Stock Exchange under the symbol "WB".