Switchboard Operator

Position Summary
If you are looking for friendly, supportive staff, and work life balance this may be just the opportunity that will take your career to a new level.

Under general supervision: performs clerical duties related to creating and maintaining patient records, record retrieval, assembly, quantitative analysis, release of information, and clerical duties relating to the admission and discharge of patients including registration. Performs a variety of clerical duties such as answering phones, taking messages, transferring calls, faxing reports, and restocking supplies. Receives and forwards calls and information utilizing a switchboard, public address and related communications system.

Shift Rotation/Hours of work: Monday to Friday, Days - 08:00 to 16:00

Northern Haida Gwaii Hospital and Health Centre provides medical service to Old Masset, Port Clements and surrounding areas. The hospital and health centre has 4 Acute Care beds, 1 Palliative Care bed, 4 Long-term Care beds and a 4 unit assisted living complex. Some services provided at the hospital:
• Emergency
• Laboratory
• Diagnostic Imaging
• Pharmacy
• Chronic Disease Management
• Physiotherapy
• Speech and Language therapy
• Mental Health and Substance Use service
• Home and Community Care and Home Support services
• Visiting specialists in Pediatrics, Orthopaedics, ENT, Nephrology, Endocrinology, Respirology, Rheumatology, Urology and Ophthalmology
• Video conferencing capabilities with specialists or physicians in other areas Public Health provides many services to the community. Some of these services include:
• Harm reduction services
• TB testing
• Prenatal services with pregnancy registry
• Kindergarten screening and school immunizations
• Birth control, pap tests, STI testing

Masset is situated along the shoreline of Masset Sound on Haida Gwaii, formerly known as the Queen Charlotte Islands, and is the largest village on the island. Major industries are logging, fishing and tourism. Masset provides services for a larger rural area with a population of 1,000 local residents and services a surrounding area of 2,300 including Tow Hill (unincorporated) and Old Masset (IR). incorporated in 1961, the Village of Masset (pop. 1,000) is the oldest of the island's municipalities. The community has one elementary school and one secondary school. Check out Masset , the place where the ocean meets the shore and the sunsets are breathtaking.

What Northern Health has to offer you!
• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits.
• Four weeks vacation with one year of continuous service
• Financial Support for Moving Expenses is available for eligible positions
• Employee referral program
• Employer-paid training and leadership development opportunities
• Spectacular outdoor activities and the shortest commutes in BC
• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.

IMPORTANT NOTE:
As part of your application process, you will need to upload the following documentation:
• Registration number (if you are part of a regulated profession)
• Any supporting documents regarding education/qualifications for this position.
Examples may include:
• Program certificates or diplomas
• High school/college/university transcripts etc.
• It is also recommended to provide a cover letter and resume

Are you an International Applicant? Before applying for a job with Northern Health, please follow these steps on our Northern Health careers page

Qualfications
• Grade 12 and two (2) year's recent related experience or an equivalent combination of education, training and experience.

Skills and Abilities:
• Ability to keyboard at 45 w.p.m.
• Knowledge of medical terminology
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.

Who we are
Northern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.
Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.
There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.