Site Services Supervisor

Position Details

Position Information

Position Title Site Services Supervisor Posting Number 02267SA Location Hybrid / New Westminster Campus Grade or Pay Level S - Pay Level 14 Salary Range $31.14 per hour (with wage increments to a max of $34.96 per hour) Salary and wage increments are in accordance to the Collective Agreement. Position Type Support Staff - Temporary Posting Type Internal/External Regular/Temporary Temporary Employment Type Full-Time Posting Category Staff Start Date 08/06/2024 End Date 05/02/2025 Day of the Week Mondays to Fridays Shift 8:00am-4:00pm Work Arrangements
This temporary full-time (35 hours per week) position is available starting August 6, 2024 to May 2, 2025. Regular hours of work are Monday to Friday, 8am - 4pm. Shift days and times may change depending on the Department's need. Occasional evening and/or weekend work may be required. The position is located at the New Westminster campus; however, successful candidate must be available for occasional work at the Coquitlam campus. Douglas College (DC) is committed to supporting a healthy work/life balance for employees. A modified/flexible schedule and/or hybrid work from home arrangement may be considered.
What Douglas Offers
DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better.
The Role
Provide supervision of Site Services, room bookings and resolve operational issues. Assists in developing new procedures to improve the coordination and client services provided by Facility Services. Provides exceptional client-centred service on a consistent basis to all stakeholder groups. The Site Services Supervisor is responsible for the supervision of the Site Services Assistants.

Responsibilities

Supervises the daily operations of the room booking function and site services support a. Administers day-to-day site services activities, develops work procedures which ensure safe, productive and efficient Site Services operation; b. Analyzes and plans site services support; c. Resolves conflict involving building services workers, faculty, staff, students, members of the general public and stakeholders; Maintenance of Site Services Operations. a. Analyzes Site Services operational issues and problems as delegated by the Manager, Facilities Services to ensure consistent and efficient Site Services operations; b. In collaboration with the Manager, Facilities Services develops effective room bookings and site services work procedures and service standards and maintains procedure manuals; c. Identifies additional staffing requirements to meet special events and project work requirements;
To Be Successful in this Role You Will Need
1. Completion of a two (2) year program in a related field at a recognized post-secondary educational institution. An equivalent combination of education and experience may be considered. 2. Excellent interpersonal and cross-cultural communication skills including written and verbal fluency in the English language. 3. Strong interpersonal skills including a demonstrated ability to develop, establish and maintain effective working relationships with administrators, managers and staff. 4. Demonstrated team-building skills; proven experience supervising demonstrating the knowledge of principles and practices of employee supervision including work planning, organization, training, performance review and evaluation. 5. Demonstrated office management and supervisory skills and experience. 6. Demonstrated project management and team-building skills; proven experience in leading teams and task groups. 7. Demonstrated ability to plan and coordinate large events and meeting involving a variety of internal and external stakeholder groups; proven ability to demonstrate tact and deliver a high level of customer service. 8. Demonstrated ability to compose business correspondence and reports. 9. A demonstrated ability to: coordinate, direct and allocate daily workflow and priorities and provide guidance, coaching and motivation to staff, problem solve independently and working with team, work independently with strict timelines without direct supervision, establish priories, meet deadlines and function well under pressure, research and recommend system improvements and enhancements to operational daily activities.
Link to Full Position Profile Equity Statement
Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status.
Needs a Criminal Records Check No

Posting Detail Information

Open Date 07/17/2024 Close Date Open Until Filled Yes Special Instructions to Applicant
Interested applicants must submit their application and all required documents online on the Douglas College Career Site www.douglascollegecareers.ca . Qualified internal applicants shall be given first consideration in filling the position. All internal applications must be received by July 23, 2024. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. All candidates selected for interview will need to bring original certificates and diplomas of educational credentials noted on their resume.

Quick Link for Direct Access to Posting https://www.douglascollegecareers.ca/postings/12603