Physical Security Lead

Posted 10 days ago

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Job Details

Full Time

Location

Surrey, BC

Job Description

Location(s): Surrey, Vancouver - Lower Mainland
Job Type: Full Time
myWork Options: In-person, Hybrid
Starting Salary Range: $63,300-$75,900
Background Screening Requirement:

Enhanced Criminal Record Check

Credit Check

Identity Verification

Employment Verification

References

Job Purpose
As a Physical Security Lead, you'll play a pivotal role in safeguarding our branch and administrative office environments, ensuring a secure atmosphere for staff and visitors alike. You'll join a collaborative team where your expertise will drive the enhancement of our security strategies and the careful selection and management of security vendors. This position is an avenue for professional growth through improving our safety frameworks, becoming critical in advancing a safe working and visiting space for everyone, and protecting our employees, members and community.

Accountabilities

Develop and implement access control policies to ensure a secure environment in our branches and offices, safeguarding both staff and visitors that govern access control while closely monitoring all entry and exit points for security. Manage and audit access credentials, keys and access cards to ensure compliance. Train staff on proper access control procedures and report on system analysis. Establish branch alarm code guidelines for enhanced security measures.

Develop and update emergency protocols and organize regular response drills to keep staff prepared and ensure regulatory responsibilities are adhered to. Establish connections with local emergency services and create a comprehensive emergency contact database. Coordinate and assist the response teams responding to incidents, including Facilities Management, during actual emergencies and control physical threat situations as they occur.

Oversee local security vendors to ensure they diligently monitor branch locations, maintaining a secure environment. Act as liaison with contracted service providers such as Security Guards, Alarms, Cameras, locksmiths, and Landlords for Access Control Devices. Coordinate security personnel for emergency on-site requirements.

Conduct regular risk assessments to identify and mitigate potential security vulnerabilities in the physical environment. Evaluate and enhance existing security

measures while collaborating with other departments to integrate physical security into the broader risk management strategy. Educate staff on risk awareness and prevention and prepare detailed reports with recommendations for elevating our security posture.

Lead thorough investigations into security incidents and breaches, coordinating with both internal and external stakeholders. Document the findings, prepare detailed incident reports, and analyze data to identify any patterns. Use investigation outcomes to recommend enhancements to security measures and train staff on effective incident detection and reporting protocols.

Identify sensitive areas to install bugs and enhance surveillance efforts. Coordinate with vendors to perform regular sweeps for unauthorized devices in secure zones. Ensure the maintenance of bug-sweeping equipment in collaboration with these vendors.

Provide input and recommendations for new site layout of branches, office space, security system and hardware design for newly planned, constructed or renovated facilities.

Manage third-party supplier agreements, renewals and extensions, including supplier selection during competitive bidding process.

Assist with monitoring and tracking budget expenditures, including invoice approvals.

Support and assist with implementing security and emergency plans for special events, office relocations, reconfigurations, construction or renovations.

Skills & Qualifications

Education & Certification: Bachelor's degree or 3-4-year diploma in Criminal Justice, Security Management, or a related field; professional security certification (CPP, PSP).

Experience: 5+ years in physical security management, including 3+ years in financial services, access control systems, risk assessments, and security audits.

Security Operations & Compliance: Skilled in policy implementation, alarm code configuration, system checks, and vulnerability assessments. Proficient in security incident investigation, reporting, and coordination with law enforcement.

Emergency Preparedness: Experienced in developing emergency protocols, organizing drills, and leading response teams in crisis situations.

Technology & Vendor Management: Proven ability to enhance security through technology upgrades, manage third-party security vendors, and implement corporate physical security programs.

Training & Leadership: Adept at training staff on access control, surveillance systems, and security best practices.

Equity, Diversity & Inclusion at Coast Capital
Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital.

At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community.

We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact accessibility@coastcapitalsavings.com or call 778-391-5836. We will work with you to meet your needs.

Why join Coast Capital Savings?

Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities.

Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive.

A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership.

Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role.

Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle.

Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's.

Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits.

Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year.

An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards.

We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities.

Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice.

D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

About Coast Capital Savings

Coast Capital Savings is Canada’s largest credit union by membership. An Imagine Canada Caring Company, the credit union invested $5.6 million into local communities in 2017, focusing on empowering and engaging youth. Coast Capital is one of Canada's Most Admired Corporate Cultures™, and is a winner of the Canada's Best Managed Companies Platinum Club designation. It has 52 branches serving its 555,000 members in the Metro Vancouver, Fraser Valley, Vancouver Island and Okanagan regions of British Columbia. Product innovations include Canada's first free chequing account from a full-service financial institution.