Parts Manager - OpenRoad Boundary Region

Posted 12 days ago

AI Interview Copilot

Job Details

Full Time

Location

Burnaby, BC

Job Description

UNLIMITED POSSIBILITIES AHEAD

Position:
Parts Manager
Status:
Full-Time

Dealership:
OpenRoad Boundary Region
Department
: Parts

OpenRoad Auto Group represents 20 automotive brands, with over 30 locations across Canada and the USA.OpenRoad Auto Group is British Columbia's largest volume auto group. Recognized as one the 50 Best Employers in Canada, OpenRoad has become the fastest growing automotive retail group in the country.

We are always searching for brilliant people to contribute to a better car purchasing and ownership experience. Working at OpenRoad you'll enjoy competitive compensation packages, like-minded colleagues, and a fun, supportive work environment.

SUMMARY:

The Parts Manager is responsible for overseeing the Parts department and maintaining a high level of operational excellence, interdepartmental cooperation and customer satisfaction at all times.

If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!

A Career at OpenRoad Means You'll Enjoy:

Opportunity to work with a variety of OEM BRANDS including Acura, Audi, BMW, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen
Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching
Internal and external, training & development opportunities for skill development and growth
Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment
Comprehensive extended health and dental plan tailored around Associate wellness
Recognition and Engagement Events!

ROLE & RESPONSIBILITIES:

To champion OpenRoad's Climates Goals.
Build strong customer relationships and operate the Parts department at maximum efficiency and profitability
Hire, train, motivate, counsel, and monitor the performance of parts department staff.
Grow all revenue driving operations of the Parts department: Wholesale, accessory sales, internal parts distribution + fulfillment... etc.
Conduct meetings with Parts department employees to discuss activities and matters that require attention and planning.
Develop, enforce and monitor guidelines for working with customers to ensure maximum customer satisfaction.
Handle customer complaints immediately and according to the dealership's guidelines.
Prepare and administer an annual operating budget for the Parts department.
Establish individual parts levels and balance them for maximum turnover
Meet with dealership management on a regular basis to review current Parts department performance, set future performance objectives, plan promotional activities, discuss other critical department matters and most importantly execute meeting outcomes.
Maintain good working relationships with manufacturers.
Must follow Company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.
This position will be expected to perform other duties as assigned by management.
OpenRoad reserves the right to modify this job description as business needs require.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

Excellent interpersonal, organizational, and communicational skills.
Strong knowledge of automotive equipment parts and accessories with extensive experience in an automotive parts department.
Knowledge of techniques for receiving, storing, and issuing parts and supplies.
Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions.
Ability to work constructively with members from all departments within the dealership.
Ability to make sound decisions in a manner consistent with the essential job functions.
Ability to maintain records and prepare reports using a computerized equipment maintenance system.
Current knowledge of local sources of supply.
Ability to motivate and train staff

Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.

https://orag.bamboohr.com/careers/4274

We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.

JOIN US AND GROW WITH US!

We thank all those that have applied. Only those considered for the position will be contacted.

About OpenRoad Auto Group

OpenRoad Auto Group Ltd is a Canadian automotive retailer representing 18 import automotive brands at 22 locations. Since launching our identity as OpenRoad Auto Group in 2000, we have become one of the largest and fastest growing automotive retail groups in Canada. With over 150,000 customers choosing OpenRoad to purchase or service their vehicle, OpenRoad has established itself as one of the most progressive car retailers in Canada. A Best Employer (2017), Best Managed Company (2016) and CADA Innovator of the Year Laureate (2012), OpenRoad has earned a reputation as people-first organisation. OpenRoad Auto Group is a professional, respectful and well-managed automotive retailer.