Outreach Worker Forensic Psychiatric Services - Minimum and Medium Security Units - BC Mental Health & Substance Use Services Victoria, BC

Outreach Worker Forensic Psychiatric Services - Minimum and Medium Security Units

BC Mental Health & Substance Use Services

Victoria, BC

What you'll do

• Monitor, screen and interview clients to obtain information regarding their health condition and environment including safety screening, Opioid Use Disorder screening, safe supply screening, functional ability, living arrangement, and family support. Report significant and unsafe behavioural, physical and cognitive changes, in accordance with standard procedures or specific directions, and reporting to Registered Nurse, Social Worker, or other members of the multidisciplinary team.
• Arrange, plan, escort and accompany, as necessary through program clinical requirements, designated/marginalized individuals on medical appointments and errands, while providing emotional, moral support and assistance to further the enhancement or development of self-management skills.
• Create linkages to other community resources and programs, contacts relevant organizations/businesses/services, assists clients with processing forms. Support and advocate for clients when identifying and accessing social services, such as income security, food, supplements, housing, social networks, while supporting the development of self-efficacy and self-care.
• Act as a liaison between various agencies by methods such as updating designated team staff on services currently available and liaises with community agencies to provide information on services. Provide Infectious Disease (e.g. HIV or HEPC) information to community groups and health care providers regarding the sensitivity needed when working with vulnerable populations.
• Support the provision of direct service components such as groups and education sessions with other program staff when necessary, including arranging meeting rooms and booking venues. In conjunction with other members of the clinical team, attends, records, transcribes and distributes notes or minutes of meetings as necessary.
• Support the development of health resource materials such as brochures, flyers, or web-based information.
• Respond to general inquiries, refers callers to internal and external resources such as health teams, physicians, mental health and addictions services, and other community and government agencies.
• Complete and maintain related records and reports such as checklists, applications, and statistics.
• Performs other related duties as assigned.

What you bring

Qualifications

• Graduation from a recognized Social Services Worker certificate program or an equivalent combination of education, training and experience.
• Valid Class 5 vehicle license

Skills & Knowledge

• Ability to communicate effectively, both verbally and in writing.
• Ability to deal with others effectively.
• Ability to organize work.
• Ability to operate related equipment.
• Physical ability to carry out the duties of the position.
• Commitment to develop knowledge and understanding of legislative obligations and provincial commitments found in the foundational documents - including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - and how they intersect across the health care system.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.

• Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-Time
Wage: $29.83 per hour

2% of the straight-time hourly rate of pay for employees working in Minimum and Medium security units and community settings; 4% of the straight-time hourly rate of pay for employees working in Maximum and Multi-level security units.
Location: 2840 Nanaimo Street Victoria, BC V8T 4W9
Hours of Work: Monday - Friday; 8:30-16:30
Requisition # 178527E

What we do

BC Mental Health & Substance Use Services (BCMHSUS) cares for people with complex mental health and substance use challenges.

BCMHSUS is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority ( PHSA ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA and BCMHSUS are committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.

One of PHSA's North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca .

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of January 28, 2025. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday - Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.