Mobility Coordinator - OpenRoad Audi Boundary

Posted A month ago

Job Details

Full Time

Location

Canada

Job Description

UNLIMITED POSSIBILITIES AHEAD.

Position: Mobility Coordinator

Status:
Full-Time

Dealership:
OpenRoad Audi Boundary
Department:
Service

We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.

If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!

OpenRoad Auto Group is currently seeking to expand our team with aFull-timeMobility CoordinatoratThe BMW Store.

A Career at OpenRoad Means You'll Enjoy:

Many opportunities for internal growth
Discounted vehicle purchase program
Associate perks program
Company social events
And more!

Your contribution:

Greeting Customers upon arrival
Verifying and booking appointments
Completing Service Loaner Contracts with customers
Checking loaners out / in with customers, explaining features and reporting any damage
Billing for loaner usage, damage and tickets
Tracking loaner usage
Coordinating Service Shuttles for customer drop off and pick up.
Maintaining quality control (cleanliness) of all loaner vehicles that exceeds customer expectations
Overseeing and coordinating all necessary repairs of loaner vehicles
Scheduling and tracking loaner vehicles to ensure availability
Maintaining, scheduling and tracking rental vehicles
Providing weekly status reports on the entire loaner fleet
Driving the courtesy shuttle when needed
Maintaining the flow in the Service drive
Clerical duties such as balancing daily cash and bank deposits
Maintain a high level of customer service

What it takes to be part of our dynamic team:

Class 5 Driver's License
Knowledge of the automotive industry
Be familiar with the Vancouver area, you will be planning the pick up and drop off of customers.
Previous experience and knowledge working with fleet and loaner vehicles is an asset
Havestrong organizational skills
Have strong computer skills (internet and MS Office suite proficiency)
The ability to work closely with a team
You must be self-motivated with the ability to complete assignments with minimal supervision
You must be able to work in a fast-paced high stress environment

Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.

We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.

JOIN US AND GROW WITH US!

We thank all those that have applied. Only those considered for the position will be contacted.

About OpenRoad Auto Group

OpenRoad Auto Group Ltd is a Canadian automotive retailer representing 18 import automotive brands at 22 locations. Since launching our identity as OpenRoad Auto Group in 2000, we have become one of the largest and fastest growing automotive retail groups in Canada. With over 150,000 customers choosing OpenRoad to purchase or service their vehicle, OpenRoad has established itself as one of the most progressive car retailers in Canada. A Best Employer (2017), Best Managed Company (2016) and CADA Innovator of the Year Laureate (2012), OpenRoad has earned a reputation as people-first organisation. OpenRoad Auto Group is a professional, respectful and well-managed automotive retailer.