Mobile Driver Supervisor (Security Guard) - Kelowna (Part-time)

Overview

Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

YOUR NEXT OPPORTUNITY


We are looking for a part-time Supervisor for our Mobile Department. The Mobile Field Supervisor is responsible for leading the security team and ensuring that the security services delivered on site are of a high standard. The Mobile Field Supervisor has significant knowledge of commercial security best practices so they understand what needs to be done, and how they can further improve the mobile patrols.

DUTIES AND RESPONSIBILITIES:

The Mobile Supervisor is accountable to Mobile Management and responsible for the overall quality of mobile security delivery, client retention rate, departmental morale, and overall efficiency of all the Mobile Department. They are expected to represent management in a positive fashion at all times and is critical in the efficient field operation of the department, as well as responsible for monitoring all business aspects on behalf of the Clients and Paladin Mobile Management after hours. The overall environment and the strength of the mobile security program is tandem with the interest the Mobile Supervisor pays to the program and the Officers.

•Provide direction, motivation, and ongoing training to the Mobile team by setting positive examples and conducting probationary and yearly reviews.
•Provide documented, critical feedback and coaching to Mobile Officers either during their shifts, or at shift change each day.
•Ensure the completion of a Mobile Department Orientation for every officer currently working on shift.
•Ensure all standing post orders and scheduled daily activities are being performed/followed properly by the Mobile team.
•Recognize exceptional performance by Mobile Security Officers and issue accolades were due.
•Participate in progressive disciplinary meetings with Mobile Security Officers and the Security Programs Manager as required.
•Ensure memos, and notes are signed off regularly by the Mobile team, hold individuals accountable for this process and escalate, as necessary.
•Assist in the investigation of security incidents and provide necessary details through proper chain of command for follow-up with stakeholders.
•Able to respond to alarms, delegate additional tasks to the mobile team, and conduct (or delegate) hourly check-ins.
•Be available for emergency activities such as critical shift vacancies and special coverages.
•Assist in maintaining, changing, and increasing the efficiency of the Mobile runs with the Security Programs Manager.
•Help organize and facilitate monthly Mobile meetings and bring talking points related to improving the department.
•Remain available after-hours to act as a resource for emergency incidents.

YOU'RE A GREAT FIT IF YOU:


•Have a minimum of one year of supervisory security experience in Mobile or a combination relevant experience as a Supervisor and Mobile Driver.
•Hold a valid BC Security License
•Have a BC Class 5 driver's license and able to provide a clean driver's abstract
•Strong communication both in writing and verbally
•Ability to deal with others effectively.
•High functionality in a dynamic environment.
•Demonstrated professionalism in all situations.
•Comfortable to drive a vehicle for 8 hours to conduct mobile patrol
•Confident in using technology and can use smartphones and computers.

1 part-time position

Schedule: Wednesday and Thursday 2200 - 0600
Start Date: ASAP

Site rate: $24.00/hour

Education Requirements (Any)

High School Diploma/GED

Certification Requirements (Any)

Valid BC Security Licence
Valid Class 5 BC Drivers License

Additional Information / Benefits

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Dental Insurance

This job reports to the Site Manager

This is a Part-Time position 3rd Shift.

Number of Openings for this position: 1