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Joseph Richard Group

Manager on Duty

Posted 5 days ago

Job Details

Category

Job Description

We are currently seeking an experienced Manager on Duty (MOD) to join us at The Italian Osteria & Cheesebar in Langley!

The Manager on Duty ensures all daily activities run smoothly and efficiently. To be successful in this role, you must be familiar with restaurant operations and have a good understanding of what makes great customer service. Prior experience working in a restaurant as a Server or Bartender is required.

Responsibilities of this role include:
  • Leading the service teams by example and in a supervisory and supportive capacity
  • Making guests feel welcome and creating memorable experiences
  • Providing exceptional, friendly customer service
  • Great product knowledge
  • Responsible Beverage Service in accordance with Serving it Right
  • Maintaining cleanliness and environment standards of the Brewpub
  • Delegating tasks and responsibilities to ensure organizational goals are met
  • Troubleshooting issues that arise across the Brewpub effectively
  • Coaching and reporting on team performance
  • Resolve customer complaints, requests and queries
  • Monitoring, contributing to, and acting on key performance indicators and other targets
  • Other duties as required

Working Conditions:
  • Hours and shifts may vary. Includes working evenings, weekends and holidays.
  • Typical schedule will be 4-5 shifts per week, working 5-8 hours per shift

The Perks:
  • Staff discount at all JRG locations and discounted meals during shifts
  • Opportunity to participate in the Company's Extended Health Benefits Plan after 6 months of employment
  • Access to ongoing training and development through Joseph Richard University (JRU)
  • Opportunity for advancement throughout all JRG establishments and divisions


Joseph Richard Group is a collection of unique hospitality ventures owned by André Joseph Bourque and Ryan Richard Moreno. With first-class offerings, an acclaimed culinary team, and a genuinely kind-hearted service team, our mission is to make this your moment!

To learn more about this location, please visit: https://www.jrg.ca/the-italian-osteria-cheesebar/

About Joseph Richard Group

The Joseph Richard Group (JRG) is British Columbia's Fastest Growing Hospitality company and was nominated in 2017 for Ernst & Young's Top Employer Award. With 21 locations (13 public houses, 4 restaurants, 3 liqour retail stores, 1 hotel) and other ventures owned by André JOSEPH Bourque and Ryan RICHARD Moreno.

Industry

Hospitality and Tourism

Company Size

501-1000 employees

Application closing date is 2025-01-16

Current Openings

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