Manager on Duty
Posted 5 days ago
Job Description
We are currently seeking an experienced Manager on Duty (MOD) to join us at The Italian Osteria & Cheesebar in Langley!
The Manager on Duty ensures all daily activities run smoothly and efficiently. To be successful in this role, you must be familiar with restaurant operations and have a good understanding of what makes great customer service. Prior experience working in a restaurant as a Server or Bartender is required.
Responsibilities of this role include:
Working Conditions:
The Perks:
Joseph Richard Group is a collection of unique hospitality ventures owned by André Joseph Bourque and Ryan Richard Moreno. With first-class offerings, an acclaimed culinary team, and a genuinely kind-hearted service team, our mission is to make this your moment!
To learn more about this location, please visit: https://www.jrg.ca/the-italian-osteria-cheesebar/
The Manager on Duty ensures all daily activities run smoothly and efficiently. To be successful in this role, you must be familiar with restaurant operations and have a good understanding of what makes great customer service. Prior experience working in a restaurant as a Server or Bartender is required.
Responsibilities of this role include:
- Leading the service teams by example and in a supervisory and supportive capacity
- Making guests feel welcome and creating memorable experiences
- Providing exceptional, friendly customer service
- Great product knowledge
- Responsible Beverage Service in accordance with Serving it Right
- Maintaining cleanliness and environment standards of the Brewpub
- Delegating tasks and responsibilities to ensure organizational goals are met
- Troubleshooting issues that arise across the Brewpub effectively
- Coaching and reporting on team performance
- Resolve customer complaints, requests and queries
- Monitoring, contributing to, and acting on key performance indicators and other targets
- Other duties as required
Working Conditions:
- Hours and shifts may vary. Includes working evenings, weekends and holidays.
- Typical schedule will be 4-5 shifts per week, working 5-8 hours per shift
The Perks:
- Staff discount at all JRG locations and discounted meals during shifts
- Opportunity to participate in the Company's Extended Health Benefits Plan after 6 months of employment
- Access to ongoing training and development through Joseph Richard University (JRU)
- Opportunity for advancement throughout all JRG establishments and divisions
Joseph Richard Group is a collection of unique hospitality ventures owned by André Joseph Bourque and Ryan Richard Moreno. With first-class offerings, an acclaimed culinary team, and a genuinely kind-hearted service team, our mission is to make this your moment!
To learn more about this location, please visit: https://www.jrg.ca/the-italian-osteria-cheesebar/
About Joseph Richard Group
Industry
Hospitality and TourismCompany Size
501-1000 employees
Application closing date is 2025-01-16
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