Manager, Clinical Assistive Technologies, Clinical Assistive Technology - BC Children's Hospital

Manager, Clinical Assistive Technologies, Clinical Assistive Technology

BC Children's Hospital

Vancouver, BC

What you'll do

• Identify, develop, and manage key partnerships internally and externally. Collaborate with key areas such as clinical programs, Digital Health Strategy Office, PHSA Corporate partners such as PDIHS, Privacy, Procurement, Legal, Regional Health Authorities and Health Organizations across BC. Negotiate and facilitate resolution of any impediments to progress and success with these partnerships.
• Execute complex infrastructure, software, or system development projects with technical leadership, including creating design documentation, organizing, and supervising the creation of technical solutions or improvements, creating user training materials, and concluding the analysis of client and business requirements.
• Develop business requirements by engaging clinical and program operation owners, key partners, and subject matter experts by using methods such as interviews, environmental scanning, business process, and workflow analysis.
• Execute and track project plan according to Clinical Assistive Technology initiatives, ensure successful and coordinated completion of project components, facilitate consensus with partners as needed and ensures readiness for project implementation. Monitor and report on the status of initiatives and major barriers encountered, make decisions and recommendations regarding scope and related changes required to facilitate a successful outcome. Implement effective processes to assess project risks, identify risk mitigation strategies and monitor risk throughout project lifecycle.
• Participate in the development and monitoring of implementation budgets within the context of operations demands and environmental and resource constraints and use best practice methods to thoroughly monitor and adhere to allocated budgets.
• Provide supervision, leadership, and guidance to team members by establishing priorities, supervising, and directing work, assessing performance, motivating and coaching staff.
• Lead and facilitate Sunny Hill Health Centre Meraki Mobile Device Management (MDM) and Apple Business Manager services supporting non-standard PHSA devices, application licenses, Apple ID accounts, device provisioning, and de-provisioning of devices that may require unique images.
• Perform technical research related to new clinical technologies or applications and find methods to implement within BC Children's Hospital. Develop, implement, update, and maintain technical solutions and equipment used in the projects throughout BC Children's Hospital
• Act as an expert and facilitator for clinical technology capabilities in healthcare for other PHSA locations, as well as other health authorities in the province
• Act as an advocate for clinical technology to the Ministry of Health, regarding policy focused on service involving clinical technology
• Provide leadership, technical expertise, education and training to families, leaders, physicians, other healthcare staff, and external partners regarding new and updated clinical technology.

What you bring

Qualifications

• A level of education, training, and experience equivalent to a Bachelor's degree in Computer Information Systems, Information Technology, Business, or a closely related field, plus seven (7) years of recent related experience in large, complex, multi-site organizations.
• Proficient with ITIL practices, Project Management methodologies, ADKAR, Cisco MDM solutions, Microsoft Intune Device Management, Windows admin and Mac OSX admin tools

Skills & Knowledge

• Working knowledge and understanding of sophisticated enterprise platforms, systems analysis, privacy, and security implications within.
• Familiar with server infrastructure, testing and improving existing databases using File Maker server tools with QA environments. Designs, implements, and tests backup systems, policies, and procedures for data and disaster recovery.
• Self-driven, able to operate with minimal supervision, and able to prioritize and organize work.
• Demonstrate initiative and the capacity to navigate obstacles to achieve success.
• Adept at inspiring a sense of teamwork and providing either support or leadership on initiatives and ongoing projects.
• Ability to understand the capabilities and features of ubiquitous technologies to match technical solution requirements to business needs.
• Advanced computer abilities, including familiarity with Microsoft Office 365 suite, SharePoint and Visio.
• Excellent presentation, oral, written, and interpersonal communication abilities.
• Strong time and project management skills.
• Capable to work independently and/or in collaboration with other team members and supervise and deal with conflict resolution.
• Demonstrates good leadership abilities while providing personnel with direction, supervision, and leadership (e.g., coaching, mentoring, skills and leadership development, and performance management).
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.

• Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-Time
Salary Range: $106,026 - $154,413/year. The starting salary for this position would be determined with consideration of the successful candidate's relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 4500 Oak Street, Vancouver BC, V6H 2N9
Hours of Work: Monday - Friday, 0800 - 1600
Requisition # 172030E

What we do

BC Children's Hospital (BCCH) provides care for the most seriously ill or injured children and youth from across British Columbia.

BCCH is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority ( PHSA ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA and BCCH is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.

One of PHSA's North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca .

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of September 11 th , 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday - Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.