Lead Facilitator, San'yas Indigenous Cultural Safety Program, Indigenous Health - Provincial Health Services Authority

Lead Facilitator, San'yas Indigenous Cultural Safety Program, Indigenous Health

Provincial Health Services Authority

Vancouver, BC

Pursuant to Section 42 of the British Columbia Human Rights Code, preference will be given to applicants of Indigenous Ancestry.

The Lead Facilitator, San'yas Indigenous Cultural Safety (ICS) Program reports to the Provincial Lead, works in a team environment, and is responsible for providing leadership and direction to the team, and facilitating the PHSA San'yas ICS Training program in British Columbia, Manitoba, Ontario and nationally. Provides work direction, coaching and guidance, scheduling, and further skill development to the Facilitators such as how to identify and assess participant resistance characteristics and how to carry program sanctioned interventions. Updates and writes on-line cultural safety curriculum as required. The Lead Facilitator works collaboratively with internal and external partners and groups including Health Authority management, Agency Learning and Development Teams, Human Resources, Information Technology and Information Management, Consultants and Indigenous organizations and advisory Committees regarding training needs analysis, curriculum design, developing, both clinical and non-clinical focused online Indigenous cultural Safety training. Models a commitment to Indigenous Cultural Safety learning and personal racial identity development to integrate learning into practice.

The San'yas Indigenous Cultural Safety Training Program is an accredited online training program that aims to increase knowledge, enhance self-awareness, and develop skills to work more effectively and safely with Indigenous people. The program is based on the concept of cultural safety; an ongoing process of actively working to make services and systems safer and more equitable for Indigenous people. Topics covered include colonization in Canada; racism, discrimination and stereotyping; and health inequities & social determinants of Indigenous peoples' health.

What you'll do

• Leads and coaches a team of facilitators in providing unique specialized cultural safety training to health authorities. Provides work direction and guidance using effective leadership techniques (e.g., coaching, mentoring, and skill and leadership development), and staff training and orientation.
• Provides key leadership in the development and delivery of the PHSA Indigenous Cultural Safety Program by ensuring the ongoing provision of high quality and timely service, assessing and improving the programs education resources, and providing data and reports to the Provincial Lead.
• Writes and updates effective and appropriate curriculum and material for cultural safety training based on best practices and adhering to the ICS facilitation model to support participant learning trajectory.
• Participates in recruitment and provides input into hiring decisions and performance management.
• Manages conflict, and supports Facilitators to manage conflict, within an emotionally charged and complex interracial learning dynamics using highly specialized skills and knowledge.
• Provides technical leadership support for the unique on-line training software including managing system platforms, loading information, and working with IT on changes to the hard-wiring.
• Develops and delivers education and training to the health care professionals, administrators and health services providers within the five regional and the Provincial Health Services Authority, and associated government ministries.
• Works in collaboration with Indigenous partners, internal management, Agency Learning and Development Teams, and OD Online Specialists to accomplish training needs analyses, curriculum design, and to develop and analyze non-clinical and clinical online training programs.
• Participates in committees and task groups to advocate for PHSA's interests, provide recommendations and communicate relevant information to the PHSA Indigenous Program.

What you bring

Qualifications

• A level of education, training and experience equivalent to a Master's degree in Education, Adult Learning or a related discipline plus five (5) years' of recent related experience in the coaching, mentoring, training or on-line facilitation. Bilingual French/English is an asset.
• Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within healthcare settings. This involves recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
• Demonstrated knowledge and understanding of legislative obligations and provincial commitments within BCW contexts found in the foundational documents including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study, BC Human Rights Code, Anti-racism Data Act and how they intersect across the health care system.

Core Competencies

• Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated leadership in breaking down barriers and ensuring an environment of belonging. Embed Indigenous Cultural Safety and Humility into all aspects of work. This means creating an environment where Indigenous patients feel respected, valued, and understood. Foster trust through respectful communication, active listening, and honoring equity-deserving people's perspectives on health and wellness. Commit to ongoing education and training on Indigenous health issues, cultural safety, and DEI principles. Participate in workshops, cultural immersion experiences, and continuous professional development to stay informed and responsive to equity-deserving groups. Provide patient-centred care that respects Indigenous ways of knowing and healing, respects BIPOC experiences and world views ensuring that care plans are culturally relevant and holistic.
• Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

Skills & Knowledge

• Demonstrated commitment to the Truth and Reconciliation Calls to Action.
• Critical understanding of transformational learning pedagogy, decolonization, anti-Indigenous racism, and critical race theory.
• Understanding and demonstrated commitment to racial identity development.
• Exceptional team facilitation skills and a demonstrated ability to lead a team to achieve goals and objectives.
• Conversational, plain language verbal and writing skills; excellent communication skills including the ability to train, facilitate, influence and persuade others.
• Demonstrated ability to teach, coach and mentor with strong analysis, critical thinking and problem solving to support transformational learning.
• Internal consulting role requires leadership, facilitation and problem solving and team skills, generally in the context of team challenges and conflict.
• Demonstrated leadership flexibility to lead work in a fluid fast paced work and dynamic work environment to support change.
• Demonstrates a commitment to beginning and continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly.
• Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
• Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.

• Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-Time
Wage: $88,990 - $127,923 per year. The starting salary for this position would be determined with consideration of the successful candidate's relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.

Location: 1333 West Broadway, Vancouver, BC V6H 1G9
Hours of Work: Monday - Friday; 0800 - 1600

Requisition # 180845E

What we do

The Provincial Health Services Authority ( PHSA ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Create equity - Be courageous.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.

One of PHSA's North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'k'ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca .

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

Attention current employees of PHSA:

You must apply via your internal profile at http://internaljobs.phsa.ca .

The internal job posting expires on March 19, 2025 and will no longer be accessible. If the internal job posting has expired, please e-mail internaljobshelpu@phsa.ca with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.

If you have not yet set up an internal profile, please e-mail internaljobshelpu@phsa.ca with your PHSA employee ID number to obtain your temporary password. Our business hours are Monday-Friday 8:30am-4:30pm, excluding Statutory Holidays and a Help Desk Representative will respond to you with 1-2 business days.

If you are not a current employee of PHSA and require assistance with your application, please contact the External Careers team at careers@phsa.ca .