Coordinator, Disaster Response - Disaster Risk Reduction Resilience (DR3)

Coordinator, Disaster Response - Disaster Risk Reduction Resilience (DR3)

BC Emergency Health Services

BC (Hybrid)

Regular, Full-Time, Permanent, Non-Contract

BC Emergency Health Services (BCEHS) is hiring a Coordinator, Disaster Response - Disaster Risk Reduction Resilience (DR3).

Role Summary

Reporting to a Manager, BC Emergency Health Services (BCEHS), the Coordinator provides consultative advice to management and staff in the coordination of emergency management and business continuity for an assigned geographic or program portfolio; develops, recommends, and implements integrated emergency management and business continuity plans; coordinates site/sector emergency and business continuity plans with corporate and provincial plans and ensures alignment with the development of policies/procedures; coordinates exercise programs, education, training and responses to emergencies for the assigned portfolio in areas of business continuity and emergency preparedness. In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority, patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

What you'll do

• Coordinates the development, implementation, maintenance and evaluation of emergency management and business continuity plans for the assigned geographic or program portfolio and acts as a single point of contact for the assigned area; identifies and recommends activities and resources to support emergency management and business continuity.
• Works in collaboration with a variety of health authority programs to determine emergency management and business continuity strategies; supports plan development, implementation and maintenance to ensure continuity, consistency and standardization of strategies across the region and province.
• Develops and maintains emergency management manuals and documentation.
• Responsible for developing and leading education programs for healthcare staff, physicians, volunteers and contactors in business continuity and emergency management; develops, maintains and delivers an ongoing program for exercising and the testing of plans under the direction of the BCEHS Senior Leadership Team.
• Develops and provides educational and training sessions on health emergency management preparedness by reviewing current plans and identifying gaps; revises current educational/training materials and develops new/changed processes to deliver training/educational materials; maintains and delivers an ongoing and regular plan for exercising and the testing of applicable health emergency plans to measure plan effectiveness and to identify mitigation, planning response and recovery needs to improve outcomes.
• Coordinates communication strategies such as emergency preparedness and awareness and develops promotional materials such as pamphlets and posters; works with key stakeholders to develop integrated information and reporting system to support health emergency management incident reporting.
• Provides leadership and guidance for the development of or ongoing support for facility or program committees; chairs or participates in facility or program committees.
• Leads and project manages multi-stakeholder / cross sector projects.
• Active participant in the BCEHS Emergency Management on call systems.
• Supports BCEHS emergency response activities, acting in a variety of possible roles. Leads debrief and after action review processes following emergency exercises and responses.
• Promotes emergency preparedness within the health sector and the community at large.
• Represents BCEHS on internal and external committees with local authorities and other agencies on issues regarding health emergency management.
• Conducts assessments of planning and emergency response to facilitate continuous improvement.
• Ability to work a variety of shifts to meet operational requirements, including weekends and evenings as necessary. Must be able to work long hours under stressful conditions, during emergency situations.
• Knowledge of, and ability to support the use of complex communication systems during a disaster
• Performs other related duties as assigned

What you bring

Qualifications

A level of education, training, and experience equivalent to a bachelor degree in emergency management, a health related area, the social sciences, geography, business administration and/or a related field and professional designation, supplemented with five (5) years' recent related experience in a large institutional or campus environment, including two (2) years' experience managing business continuity and/or emergency management programs for large complex multi-site environment, or an equivalent combination of education, training and experience.

Skills & Knowledge

• Knowledge of emergency management and business continuity issues in a healthcare setting.
• Knowledge of the standards, systems and response agencies related to emergency management.
• Interpersonal and negotiations skills including the ability to present to a wide range of individuals, group and stakeholders in a diverse community.
• Ability to build and maintain effective working relationships with staff, management, contractors, and external partners.
• Ability to plan, implement, coordinate and direct programs and activities.
• Ability to develop and deliver training, exercises, education programs and/or workshops.
• Excellent computer, written, and verbal skills Ability to work independently and a member of a team.
• Ability to organize and prioritize work.
• Ability to function effectively in a highly dynamic environment and demonstrated flexibility and ability to adapt to changing organizational priorities.
• Ability to work independently and to exercise judgment to resolve problems/issues.
• Paramedic / Call-taker experience will be an asset.
• Incident Command System (ICS) experience will be an asset.
• Travel may be required as needed.

Indigenous Cultural Safety and Diversity

• Knowledge of Canadian colonial impacts on Indigenous people in social and health contexts, supported by significant knowledge of Canadian and Indigenous ideologies, including knowledge, and understanding of Indigenous cultural safety, cultural humility, Indigenous-specific racism and anti-racism.
• Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission's 94 Calls to Action (2015), In Plain Site Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls calls for justice, and how they intersect across the health care system.
• Supports team members on their learning journey, ensuring education strategy for team/department to implement Indigenous Cultural Safety at a practical level.
• Works collaboratively with appropriate Indigenous teams/departments to ensure ICS lens applied holistically.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.)

While BCEHS would consider a foundation in Indigenous cultural safety to be a strong asset for consideration, our commitment to enhancing Indigenous cultural safety includes providing all employees with access to resources and training programs in partnership with San'yas Core Health Indigenous Cultural Safety Training and Anti-Indigenous Racism Response Training.

Core Competencies

• Demonstrates Character: Models personal and organizational values, and communicates in an honest and transparent manner.
• Assesses & Evaluates: Measures and evaluates outcomes. Holds self and others accountable for results, and course corrects as appropriate.
• Communicates Effectively: Adjusts style based on audiences and situations, using respectful and open communication.
• Demonstrates Critical Thinking: Using a process-focused approach, identifies root causes rather than focusing on the symptoms.
• Self-Awareness: Understands the impact your attributes and emotions have on performance of self, others, and organization
• Builds Teams: Fosters environment of cooperation, support and knowledge sharing

What we do

BC Emergency Health Services (BCEHS) provides provincial emergency medical care and patient transfer services, as a part of the Provincial Health Services Authority ( PHSA ). BCEHS brings compassionate, equitable, and professional emergency care, interfacility transfers, and community health-care services to people in communities across British Columbia.

BCEHS is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments' unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey-one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness and development programs to support you - at work and at home.

• Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-Time, Permanent, Non-Contract

Salary Range: $74,618 - $107,264

Typical Hiring Range: $74,618 - $93,273

The starting salary for this position would be determined with consideration of the successful candidate's relevant education and experience and would be in alignment with the provincial compensation reference plan. Location: BC (Hybrid)

Closing date: September 26, 2024
Requisition #172472

Contact: excludedrecruitment@bcehs.ca (Only applications submitted online through this posting will be considered. Please do not send resumes to this email address, as email applications will not be reviewed.)

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