Business Coordinator, Payroll

Business Coordinator, Payroll

Payroll

Burnaby, BC

In accordance with the Purpose, Vision, Values and Coast Salish Teachings, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Senior Director, the Business Coordinator is responsible for the coordination of all business, communications, including change and issue management matters for the team. Working in close partnership with all -management to provide day-to-day support; the Business Coordinator will have a variety of responsibilities related to budget, coordination, tracking, documentation, communications, change management, culture and engagement and other business analysis and administrative duties for the team The Business Coordinator will liaise with partner teams, vendors and other interest holders as required to perform duties for the team and to support the team from a business perspective.

What you'll do

• Coordinates activities, decisions, and information to maintain and enhance the standardized system, business processes, and other business items, including developing policies and processes where needed. Works to ensure alignment between policies, resources, and business requirements.
• Prepares information, reports, presentations including strategies, goals, objectives, and priorities for management team and other interest holders.
• Generates regular budget status reports to document fiscal accountability for deliverables and assists with managing capital and operating budget, which may include administering and tracking budget/finances, vendor contracts/invoices, and other financial and contract management related items.
• Maintains tracking logs, including budget, issue, risk, change, decision, and communications logs.
• Serves as the first point of contact for the team to coordinate and track questions, issues, and changes through to resolution by providing business process and analysis expertise.
• Assists with maintaining and enhancing data quality, auditing, and standardization such as score card development and maintenance.
• Leads and facilitates workshops with large and diverse interest holders' groups, including business, and other experts. Negotiates and facilitates consensus with key teams and interest holders.
• Supports activities from a business perspective (e.g., user training programs and development/publication of procedure manuals and user guides, user acceptance testing, and development of test plans/cases).
• Produces and maintains all business deliverables to support the teams.
• Schedules and coordinates events, meetings and activities across the team and other interest holders.
• Assists with the set up and execution of processes and tools to ensure consistency, standardization and high quality on time activities and deliverables.
• Maintains, monitors, and updates websites and directories.
• Conducts other business analysis, administrative and communications related duties such as pulling Payroll Data from HCMS system for data analysis, business performance management, and trend analysis.

What you bring

Qualifications

• A level of education, training, and experience equivalent to Bachelor's degree related to Business and/or Information Technology and a minimum of five (5) years of recent and related experience working in a technical and/or healthcare environment and with broad groups.
• It would be an asset to have formal coursework and/or certification in business analysis, administration, change management, finance and/or quality improvement, including involving facilitating and managing consultation processes with a wide range of interest holders.

Skills & Knowledge

• Knowledge of the BC Health Authorities and BC healthcare industry. Experience involving facilitating and managing consultation processes with a wide range of interest holders' groups, including groups that are dispersed. Must have considerable judgment, problem solving and technical expertise.
• Exceptional oral and written communication skills, and ability to adapt complex technical and clinical terminology and concepts into accessible and understandable information for diverse users and interest holders.
• Ability to analyze problems and recommend innovative solutions, while considering human and financial resources. Ability to concurrently manage multiple activities. Ability to be flexible and adaptable to changing priorities.
• Demonstrated time management, multi-tasking, and interpersonal skills, Ability to work collaboratively with multidisciplinary teams to find the most effective outcomes. Ability to work autonomously in a dynamic environment.
• Excellent interpersonal skills and the ability to coach, motivate, and mentor others. Works well in a participative, collaborative team environment. Proven self-starter and works well independently too.
• Demonstrated ability to work collaboratively with multiple agencies and organizations at organizational, regional, and provincial levels is an asset. Demonstrated ability to use spreadsheet, word processing, database, presentation, analytics, project management, and email applications. Expertise in training and presenting to a variety of technical, clinical, and business specialized staff along with the ability to work under pressure in a demanding environment.
• A high aptitude in a broad range of technology systems/applications, specifically related to physician administration is considered an asset. Demonstrated knowledge of continuous quality improvement, safety principles, relevant literature, or research methods is an asset. Knowledge of program and change management methods, principles, techniques, evaluation, and monitoring.
• Familiarity or experience in the development of business cases/project charters and proposals, including facilitation and negotiation of the process are an asset.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.

• Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular Full-Time
Salary Range: $74,618 - $107,264/year. The starting salary for this position would be determined with consideration of the successful candidate's relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 1795 Willingdon Avenue, Burnaby BC V5C 6E3
Closing date: Applications accepted until position is filled
Hours of Work: Monday-Friday 0800 - 1600
Requisition #: 172537E

What we do

The Provincial Health Services Authority ( PHSA ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.

One of PHSA's North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca .

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of September 20, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday - Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.