BAND 2 - Creative Production Manager

Posting Title
BAND 2 - Creative Production Manager

Position Classification
Band 2

Union
N/A

Work Options
Hybrid

Location
Vancouver, BC V6B 0N8 CA (Primary)

Salary Range
$76,500.09 - $108,100.23 annually

Close Date
2/18/2025

Job Type
Regular Full Time

Temporary End Date

Ministry/Organization
BC Public Service -> Destination BC Corp.

Ministry Branch / Division
TACS / Destination BC

Job Summary

Position:Creative Production Manager

Classification:Band 2

Salary:$76,500.09 - $108,100.23

Status:Full time, Permanent

Location:Vancouver, BC

Work Option:Hybrid

Flexible work options are available, subject to an approved telework agreement; Hybrid work is available for employees residing within the Vancouver, Coast and Mountains (VCM) region and enables employees to telework from their home up to 3 days a week with in office days on Wednesdays and Thursdays.

Closing Date:February 18, 2025 at 9AM

Position #:00103167

Competition #:DBC 2024-33

***Please DO NOT apply for this position by submitting your profile on this BC Government Hiring Centre website. Applications must be made via the following directions below.***

If you are interested and you meet the selection criteria, please to this link with your CVprior to 9AM on February 18, 2025.

You must be a Canadian citizen or permanent resident to apply for this full-time opportunity.

The initial salary for this position will start at the beginning of the listed salary range with the opportunity to advance up the pay grid in annual increments. An eligibility list may be established.

Destination BC is recognized globally for our strong, authentic brand, our award-winning creative and leading-edge marketing, and our destination management strategies. We work hard, play to our strengths, support each other unreservedly, and consider it a privilege to share the transformative power of BC's experiences with the world. We offer the opportunity to love what you do by engaging in exciting and innovative work and immersing yourself in a collaborative work culture that is committed to empowerment and employee learning and development.Our primary workplace model is a combination of in office and work from home based on a split week giving you the best of both worlds.

Destination British Columbia (Destination BC) is a Provincially funded, industry-led Crown corporation that supports a strong and competitive future for BC's tourism industry through a combination of global marketing, destination development, industry learning, cooperative community-based programs, and visitor servicing. Destination BC's programs help to improve the visitor experience, support businesses and communities across the province, and strengthen BC's worldwide reputation as a destination of choice. For more information about Destination BC's programs and services, please visit www.DestinationBC.ca .

Destination BC is committed to ensuring diversity, equity, and inclusion within our organization and in all aspects of our work, and welcome applications from all qualified job seekers. If you are an applicant with a disability, we will ensure workplace accommodations are in place to enable you to do your best work.

A safe and respectful workplace for all employees is a leading priority for our organization, and as part of this, we are committed to the health and safety of our employees, industry partners, sub-contractors, and community.

For inquiries regarding accommodation requirements, or to learn more about our commitment to the health and safety of our employees, please contact dbccareers@destinationbc.ca. For more information about Destination BC's programs and services, please visit www.DestinationBC.ca .

Indigenous Applicant Advisory Service is available to applicants who self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For advice and guidance on applying and/or preparing for an interview for this opportunity, we invite applicants to connect with the Indigenous Applicant Advisor, by email: IndigenousApplicants@gov.bc.ca or by phone: 778-698-1336.

PURPOSE OF POSITION

Reporting to the Director, Global Creative the Manager, Creative Production oversees and actively contributes to the development and execution of all in-house design, video, and other creative projects for our corporate and consumer brands. With strong project management and process expertise, and supported by a video editor and graphic designer, the Manager ensures that the organization's creative production needs are received, prioritized, and delivered on budget, on time, and in aligned with the relevant corporate or consumer brand.

The Manager, Creative Production builds and maintains a network of creative suppliers to meet Destination BC' creative needs. They stay informed about the latest trends and consumer behaviors in design and video and play a key role in ensuring consistency and excellence in the creative expression of the Super, Natural British Columbia family of brands. They excel at providing clear and actionable feedback to creatives working in visual mediums. Additionally, they collaborate closely with colleagues specializing in brand marketing, digital marketing, creative direction, and brand strategy, to commission and produce world-class creative assets.

In this role, the Manager demonstrates expertise in the creative and production aspects of marketing and corporate projects, with a foundational understanding of impactful brand communications. As a leader within the Creative department, they are responsible for fostering and maintaining strong, professional working relationships with Destination BC colleagues, overseas offices, marketing and digital agency partners, tourism industry stakeholders, and public and private sector organizations.

SPECIFIC ACCOUNTABILITIES

• Develop and maintain an effective process for intaking and managing in-house creative projects;
• Lead the full production cycle for select design and video projects for both corporate and consumer brands, ensuring alignment with brand strategies and marketing plans. This includes intaking projects, providing creative planning and direction, and managing the creative development process from project brief to final delivery;
• Manage in-house team and external suppliers, including video editors and designers/design suppliers, while maintaining strong relationships with creative agency partners. Ensure alignment on all creative outputs including ensuring that agreed upon terms and conditions are met, and service, quality assurance and related performance issues are resolved;
• Identify, develop, and implement improvements to enhance the effectiveness and efficiency of the Creative Production team, ensuring continuous improvement in service quality;
• Accountable for the continued operation and improvement of the digital asset management system,;
• Create project plans and annual plans for the Creative Production team;
• Provide project management for larger creative production projects;
• Lead and participate in meetings with colleagues to discuss on-going and up-coming projects, offering solutions to creative challenges as they arise;
• Ensure proper maintenance, archiving and management of creative assets, including templates, brand elements and files;
• Collaborate closely with the Creative team during the creative development process to ensure a consistent visual expression of the brand across all creative outputs;
• Assist colleagues with direction, editing, and execution of brand photography and videography projects, which may be carried out by agency suppliers or freelance contractors;
• Ensure that all produced material across all channels comply with Destination British Columbia's brand standards and style guide;
• Manage project-related timelines and financial processes, including contract and budget management, ensuring compliance with government policies and procedures and procedures, and certifying satisfactory contract performance for releasing of payment;
• Supervise a team including two direct reports, and provide direction and leadership through performance planning, mentoring, coaching, recruiting and staff selection process;
• Proactively collaborate and liaise with various internal program areas within Global Marketing and across the organization;
• Other related duties as required.

JOB REQUIREMENTS

• Degree or diploma in production, video editing, graphic design, art design or a related field, or an equivalent combination of education and experience.
• Knowledge of project management and consensus-building techniques and practices.
• Five or more years of experience in a creative services environment with project management and/or leadership responsibilities, preferably as part of an in-house creative team.
• Minimum three years' experience in graphic, video editing, or other art design role.
• Minimum three years' experience managing the performance and outputs of either other in-house creative professionals or external contractors.
• Strong knowledge of marketing best practices that can be applied to graphic design, including search-engine optimization, social media, email marketing, and digital advertising.
• Strong knowledge of multimedia design with proven experience creating files for both print and digital channels.
• Demonstrated experience with graphic design tools such as Photoshop, Illustrator, InDesign and Photoshop CS6.
• Experience directing photography and videography projects, including styling, creative direction, motion graphics and shoot direction, is considered an asset.
• Exceptional time management and multi-tasking skills.
• Demonstrated experience managing and delivering multiple projects simultaneously in a fast-paced environment.
• Demonstrated ability to perform effectively under pressure to meet deadlines.
• Experience working in tourism, travel, or destination marketing is an asset.
• Preference for experience working with both in-house teams and external creative agencies, balancing stakeholder needs while maintaining brand consistency.
• Preference for experience managing budgets and contracts for creative projects, with an understanding of financial accountability in a government or public sector setting (preferred but not required).

COMPETENCIES

• Initiativeinvolves identifying a problem, obstacle or opportunity and taking appropriate action to address current or future problems or opportunities. As such, initiative can be seen in the context of proactively doing things and not simply thinking about future actions.
• Problem Solving / Judgementis the ability to analyze problems systematically, organize information, identify key factors, identify underlying causes and generate solutions.
• Planning, Organizing and Coordinatinginvolves proactively planning, establishing priorities and allocating resources. It is expressed by developing and implementing increasingly complex plans. It also involves monitoring and adjusting work to accomplish goals and deliver to the organization's mandate.
• Results Orientationis a concern for surpassing a standard of excellence. The standard may be one's own past performance (striving for improvement); an objective measure (achievement orientation); challenging goals that one has set; or even improving or surpassing what has already been done (continuous improvement). Thus, a unique accomplishment also indicates a Results Orientation.
• Relationship Buildingis working to build or maintain ethical relationships or networks or contacts with people who are, or may be, potentially helpful in achieving work-related goals and establishing advantages. These people may include customers, clients, counterparts, colleagues, etc.
• Leadershipimplies a desire to lead others, including diverse teams. Leadership is generally, but not always, demonstrated from a position of formal authority. The "team" here should be understood broadly as any group with which the person interacts regularly.

INDIGENOUS RELATIONS BEHAVIOURAL COMPETENCIES

• Self-discovery and awarenessmeans understanding one's thoughts, feelings, values and background and how they impact the success of the interaction and relationship, or how they may influence one's work. It is recognizing one's own biases by tracing them to their origins, through reflection and by noticing one's own behaviour-and then intentionally seeking a way forward that positively impacts the interaction and relationship. It means maintaining new ways of thinking and acting when situations become difficult or uncertain, or in times of urgency.
• Sustained learning and developmentmeans continually increasing your ability to build and maintain respectful and effective relationships with Indigenous peoples. Central to this competency is appreciating that there are many other cultural understandings of knowledge and ways of working that have legitimacy and deserve respect-and therefore require our continual learning and development, including direct exposure to cultural and community ways.
• Cultural agilityis the ability to work respectfully, knowledgeably and effectively with Indigenous people. It is noticing and readily adapting to cultural uniqueness in order to create a sense of safety for all. It is openness to unfamiliar experiences, transforming feelings of nervousness or anxiety into curiosity and appreciation. It is examining one's own culture and worldview and the culture of the BC Public Service, and to notice their commonalities and distinctions with Indigenous cultures and worldviews. It is recognition of the ways that personal and professional values may conflict or align with those of Indigenous people. It is the capacity to relate to or allow for differing cultural perspectives and being willing to experience a personal shift in perspective.
• Change leadershipis championing the achievement of intended, real change that meets the enduring vision of Indigenous self-determination in British Columbia. It involves collaboratively developing and implementing ideas to achieve positive change from anywhere in the BC Public Service. The change leader learns from other leaders and elders, models the vision and encourages members of the public service to commit to and champion the vision. The change leader inspires others into new ways of thinking and doing business. The change leader routinely energizes the change process and removes barriers to change.

ORGANIZATION CHART

Vice-President, Global Marketing

Director, Global Creative

Manager, Creative Production

Graphic Designer

Video Editor

HOW TO APPLY & APPLICATION REQUIREMENTS:

To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the job requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the above Job Description. A Criminal Record Check (CRC) will be required.

A resume is required as part of your application. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

As part of the application process, you will be prompted to complete an online questionnaire to demonstrate how you meet the job requirements. Responses to this questionnaire will be used to shortlist applicants against the job requirements.

Please allot approximately 30 minutes to complete the application.

Only applications submitted using the online application portal will be accepted.

DO NOT submit your application for this position through the BC Government Hiring Centre website. Applications submitted through the BC Government Hiring Centre will not be considered.

Job Category
Leadership and Management