Account Manager

Account Manager

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!

Your primary objective as an Account Manager will be to seek and identify areas for new and expanded customer growth for innovative Rogers Business Solutions in the SMB segment. We are looking for candidates for our Vancouver region. Solutions include sales of Wireless, Internet Connectivity, IOT, Data Centre, Unified Communications and Cloud Solutions.

What you'll be doing:

• Active prospecting into net new and existing clients to promote and sell Rogers solutions to increase the overall penetration within a defined addressable territory.
  

• Researching prospective customers to identify contacts, and roles within the decision making centre.
  
• Utilizing Social Media and various creative customer engagement methods to gain alignment across the organization on account strategy.
  
• Acting as an ambassador of Rogers to our clients and provide them with superior world-class customer experience to maximize client retention rates and promote growth to the business.
  
• Understanding current and prospective customers' business issues with the ability to quickly relate those into sales opportunities.
  
• Developing the right solution for clients' evolving business requirements with a Customer First Approach.
  
• Build relationships with partners and subject matter experts to engage as required to build profitable solutions.
  
• Ability to work well with a broad team in order to leverage the correct skillset as applicable within your territory.
  
• Build trust, loyalty and solid long-term relationships with key decision-makers.
  
• Share your ideas by actively participating in regular sales meetings and fulfill required sales administrative duties (CRM) to support your role.
  

What you Bring:

• University degree or equivalent expertise.
  
• 3+ years of business sales experience; preferably within a Communications, Information or Technology organization.
  

• Technical background in Infrastructure services, with a background in, Telephony, Network and Data Centre technologies is an asset.
  
• Track record of consistent top tier performance (President's Club etc.).
  
• Proven aptitude for identifying and closing profitable business.
  

• Experience successfully calling into Director or C-Level positions.
  
• Be results oriented and showcase strong leadership skills.
  
• Proven funnel management experience.
  
• Working knowledge of CRM and tracking applications such as Salesforce.
  
• Proficiency with Microsoft Office (Word, PowerPoint, Excel).
  
• Experienced presenter with excellent active listening skills, and superb verbal and written communication skills.
  
• A passion for providing world class sales and service solutions.
  
• Enthusiastic, self-motivated, action-oriented, and results driven.
  

What's in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus

• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.

• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.

• Paid time off for volunteering

• Company matching contributions to charities you support

• Growth & Development Opportunities :

o Self-driven career development programs (E.g. MyPath program)

o Rogers First: priority in applying to internal roles of interest

• Wellness Programs :

o Homewood employee & family assistance program

o Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions

o Low or no-cost fitness membership with access to virtual classes

• Our commitment to the environment and diversity :

o Work for an organization committed to environmental protection

o Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

This is a hybrid work position and will require you to be in office three days per week. You can choose which days in office work best for you!

If you are selected to move forward in the recruitment process, here is what you can expect:

• 15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. Best of luck!

As part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: Rogers Tower 1067 West Cordova Street (7854), Vancouver, BC
Travel Requirements: Up to 25%
Posting Category/Function: Sales & Inside Sales
Requisition ID: 312460

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ .

Successful candidates will be required to complete a background check as part of the hiring process.

Posting Notes:Rogers Business

Location:
Vancouver, BC, CA Calgary, AB, CA Winnipeg, MB, CA

Being a Rogers team member comes with some great perks & benefits including:
• Health & well-being benefits
• Donation matching
• Paid time off for volunteering
• Wealth Accumulation including: Pension plan & Employee stock options
• Generous employee discounts
• Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.

Job Segment: Account Manager, Inside Sales, Telemarketing, Data Center, Sales, Technology