We’re sure that you’ve already heard about the recent advancements in Artificial Intelligence. Some of AI’s top developments, like self-driving cars, are already being discussed by many media outlets. However, you may not have considered how this technology will affect you or your workplace.
AI technology usually refers to programs that can mimic human intelligence in some way by being able to learn specific patterns. This allows AI programs to be extremely useful in the workplace as there are a variety of tasks these tools can efficiently complete. But will AI technology create a significant impact on workplaces or are they just overhyped?
Many companies have already started to use AI, and this tech is developing more by the day. AI programs will likely be commonplace in the future so you need to familiarize yourself with these tools before you get started. We’ve listed 4 of the main changes that AI will make in your workplace to help you figure out this complex topic.
1. Simple AI Programs Can Complete Repetitive Tasks.
One of the best things about AI is that these machines can complete relatively simple tasks with high accuracy. Traditionally, companies spend a lot of time with basic tasks like data management and administrative tasks. AI tools can free up all this time, enabling your employees to focus on more creative tasks. This will allow your team to work more interactively and will drive innovation.
2. This Type of Technology will be able to Train new Hires Much Quicker.
Each company has a particular way that they work. That’s why training new employees can become quite a task cause everyone learns at their own speed. AI programs can excel in this area because they can consume information quickly, saving time and potentially money.
3. Certain Tools like Chatbots will Take Customer Service to the Next Level.
Website chatbots are pretty popular nowadays. Current chatbots, however, can only answer a set number of questions in a pre-determined manner. But with the recent advancements in AI, we’ll soon have chatbots that can adapt to the users’ response and create a complete customer service experience.
4. AI Programs will give Businesses a way to Conserve the Privacy of Their Customers.
Online privacy has been a huge issue as of late. Some mega corporations like Facebook have already incurred heavy fines for overstepping the privacy of their users. The challenge is with understanding a person’s marketing preferences without acquiring self-identifying information. AI can bypass this issue by collecting massive amounts of data without requiring any personal information from customers.
As of now, it’s hard to say how big of an impact AI is going to have on workplaces. However, AI is progressing fast, and workplaces not utilizing this technology will be at a massive disadvantage. This type of technology is here to stay, and it’s up to us how we deal with it. AI helps workspaces to run much smoother, so it’s advisable to prepare yourself for this digital future as it will help you stay ahead of the curve.
About the Author
BCjobs.ca is Western Canada’s largest job board, and host of “Innovators” a weekly podcast interviewing top recruiters in BC and across Canada. Check out our recent interview with KPMG’s Ignition Center’s Senior Manager Shelly Bardai (Podcast link) and Senior HR Business Partner at CTO.ai, Charlyne Fothergill(Podcast link).
